Hybrid Help Desk Technician — Bilingual (Spanish/English)

Old World Industries in Northbrook, IL is seeking an experienced IT Help Desk Specialist to support end users with hardware, software, and network issues. This hybrid role requires in-office presence 3+ days per week and a focus on timely, friendly service. You will manage user accounts in Active Directory/Entra ID, respond to requests via phone and email, install devices, and document procedures. Bilingual English/Spanish skills are highly preferred, with ITIL/Freshservice experience a plus. #J-18808-Ljbffr Socket.dev