Business Development Director - Solutions Specialist

Enabling safe and rewarding digital lives for genuine people, everywhere

We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification.

With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live.

About the team and role

Customer Growth Team

The Solutions Specialist function has been newly centralized in the U.S. to form a high‑impact team of specialized experts, each aligned to a core solution area. This team plays a critical role in accelerating growth across GBG’s most strategic product lines by bringing deep product and industry expertise into our go‑to‑market efforts.

As a Business Development Director – Solutions Specialist , you’ll act as a catalyst for revenue growth, partnering closely with Sales, Customer Growth, Marketing, and Product teams to drive deeper penetration of our priority solutions within both existing customers and new prospects. By combining commercial acumen with subject‑matter expertise, the team complements the customer‑led sales motion and enables more focused, value‑driven conversations that unlock meaningful growth opportunities.

This is a unique opportunity to join a newly formed, strategically positioned team with strong executive visibility and the mandate to scale impact across the U.S. market.

The Role - Business Development Director - Solutions Specialist

The Business Development Director – Solutions Specialist (Fraud and Identity Data) is a newly created role reporting directly to the SVP of Customer Growth , reflecting the strategic importance of GBG’s Global Fraud and Identity Data portfolio.

This is a senior individual contributor position with significant visibility and impact. You will serve as a subject‑matter expert and commercial partner, working closely with Customer Relationship Managers, Account Executives, and New Business teams to identify, shape, and execute new revenue opportunities across both existing customers and net‑new prospects.

In this role, you’ll bring deep expertise in fraud and identity data to high‑value conversations—helping customers address complex risk, compliance, and trust challenges while accelerating adoption of GBG’s solutions. By bridging product knowledge with commercial execution, you’ll play a pivotal role in driving growth from one of GBG’s most critical strategic solution areas.

This opportunity is ideal for a commercially‑minded specialist who thrives at the intersection of solution leadership, customer engagement, and revenue growth , and who is eager to influence outcomes across the U.S. market.

What you will do

• Be responsible for growing and supporting the revenue GBG generates from our Global Fraud and Identity Data product portfolio across all customers and prospects in US
• Act as an internal and external expert in Global Fraud and Identity Data, including industry issues/trends, competitors and GBG solutions, supporting our internal teams to help customers solve their challenges related to Fraud and Identity
• Support sales management to ensure revenue opportunities are identified, qualified and delivered – being a driving force that stimulates activity and delivers results
• Work closely with all go-to-market teams to support the sales cycle, e.g. attending client meetings, supporting deal closing activities, providing coaching for ongoing development, supporting Marketing campaigns, participating in Enablement activities
• Work collaboratively with our Product teams to ensure client challenges and market trends are addressed through our Product Roadmap and we maintain differentiation

Requirements

Skills we are looking for

• Proven experience in Solutions Consulting, Pre Sales, Sales Engineering, Product Specialist, or Technical Sales roles
• Strong domain knowledge in one or more of the following: fraud prevention, identity verification, KYB onboarding, biometrics, or data services
• Ability to translate complex technical capabilities into clear, commercially compelling value propositions
• Strategic and analytical mindset, with strengths in problem solving and workflow diagnosis
• Experience supporting enterprise or strategic sales cycles in partnership with Sales, Customer Success, and Product teams
• Excellent communication, presentation, and storytelling skills, with confidence engaging senior and executive stakeholders
• Familiarity with regulatory and compliance considerations related to identity, fraud, KYC/KYB, and data governance
• Highly organized, able to manage multiple parallel opportunities and priorities effectively
• Collaborative, proactive, and customer centric, with a passion for elevating go to market effectiveness and customer outcomes

Benefits

To find out more

As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process.

To chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to View email address on apply.workable.com and we’ll be in touch. You can also find out more about careers at GBG and check out our current opportunities at gbgplc.com/careers.