Sr Technical Trainer MW - 90188820 - Hamden

Sr Technical Trainer MW - Hamden

Date: Sep 4, 2026 Location: Hamden, CT, US, 06517 Company: Amtrak Your success is a train ride away! As we move America's workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees. Are you ready to join our team? Our values of 'Do the Right Thing, Excel Together and Put Customers First' are at the heart of what matters most to us, and our Core Capabilities, 'Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security' are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.

Job Summary

Plan, monitor, develop, and deliver classroom, hands-on, and field-based/on-the-job training (OJT) programs to ensure compliance with regulatory requirements and organizational objectives. Ensure that employees receive effective training and are motivated to deliver the highest quality of service possible.

Essential Functions

• Develops and delivers classroom, hands-on, and field-based/on-the-job training (OJT) using established instructional standards, methods, and approved training programs.
• Manages all aspects of training delivery, including preparation of materials, classrooms, equipment, and field/OJT training environments.
• Conducts field/OJT activities including hands-on demonstrations, coaching, observation, practical assessments, and documentation of employee performance and training progress in accordance with approved programs and assigned authority.
• Acts as project leader and subject matter expert in developing training content.
• Supervises and mentors Network Instructors and temporary instructional staff.
• Guides new employees on organizational and operational processes.

Minimum Qualifications

Bachelor's Degree or equivalent combination of education, training and/or relevant experience. Plus 3 years of relevant work experience.

Preferred Qualifications

Bachelor's Degree or equivalent combination of education, training and/or relevant experience. Plus 5 years of relevant work experience.

Knowledge, Skills and Abilities

Proficient in Microsoft Office Suite applications including Excel, Word, and PowerPoint. Skilled in leadership and management, adept at motivating teams. Strong abilities in writing, presenting, facilitating meetings, and interpersonal communication. Excellent time management, conflict resolution, and investigative skills. Demonstrated experience in effective internal and external communication, both oral and written. Ability to effectively demonstrate, coach, observe, and evaluate employee performance in classroom, hands-on, and field training environments.

The salary/hourly range is $78,600.00 $101,844.00. Pay is based on several factors including but not limited to education, work experience, certifications, etc. Depending on an employee's assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee's base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position.

Health and Wellbeing Financial and Retirement Work and Family Life Support Health, Dental, and Vision Insurance 401K with Employer Match Generous Paid Time Off Wellness Programs Railroad Retirement Benefits Paid Caregiving Days and Backup Care Health Savings Account Public Service Student Loan Forgiveness Fertility and Family Building Benefits No-cost Personal Health Advocate Student Loan Assistance Adoption and Surrogacy Assistance Medical Plan Opt-out Credit Tuition and Education Reimbursement Paid Family Leave Life Insurance Rail Pass Privileges Short- and Long-term Disability Insurance Employee Assistance Program No-cost Financial Advisor Sessions Commuter and Flexible Spending Accounts