Manager, Regional Quality

Make a Difference in YOUR Career!

Our vision is both simple and ambitious: to put our drinks on every table.

We are the leading global independent beverage solutions provider. We serve a broad range of national and international retailers as well as Global, National and Emerging (GNE) brands. Our products are distributed worldwide from our production sites in Europe, North America, and Australia. Although our own branding may not appear on the labels of the beverages we produce, there is a good chance you are reading this while sipping one of our drinks.

Our ambition is to continually improve and it’s what keeps us at the top of our game. We are solutions-based. We are innovative. We seek out new challenges and conquer them. This is our company ethos, but it’s our people’s too: Refresco is at the cutting edge of a fast-moving industry because we have passionate people pushing the boundaries of what’s best.

Stop and think: how would YOU put our drinks on every table?

Summary Description:

The Regional Quality Manager is responsible for overseeing all quality assurance and food safety systems across multiple beverage manufacturing sites within the assigned region. This role ensures compliance with GFSI standards (e.g., SQF), regulatory agencies (FDA, CFIA), internal requirements, and customer expectations. The Regional Quality Manager provides leadership and strategic direction for quality performance, continuous improvement, and regulatory readiness, and supports the development and implementation of food safety and quality systems across the region.

Essential Functions:

• Quality & Food Safety Leadership:
• Lead and direct all Quality Assurance/Quality Control functions across regional plants.
• Ensure the execution of food safety, food quality, and regulatory compliance programs (SQF, HACCP, GMPs, FDA, CFIA, etc.).
• Serve as the regional SQF Practitioner, or support site-level SQF Practitioners to maintain SQF certification.
• Ensure robust implementation of Food Safety Fundamentals, Food Safety Plans, and Food Quality Plans across the region.
• Regulatory & Customer Compliance:
• Maintain up-to-date knowledge of industry regulations and quality systems.
• Oversee the implementation and maintenance of policies aligned with SQF, FDA, CFIA, and customer-specific quality requirements.
• Ensure accurate documentation control and secure storage of SQF and regulatory documentation.
• Audits, Inspections & Non-Conformance Management:
• Champion internal and third-party audits including SQF, customer, and regulatory inspections.
• Drive CAPA (Corrective and Preventive Action) programs across the region to resolve deviations and prevent reoccurrence.
• Support root cause analysis using tools such as 5 Whys or Fishbone diagrams.
• Systems & Standardization:
• Develop, implement, and maintain regional SOPs and ensure consistency across sites.
• Use SAP Quality Module for product and material traceability, testing, and documentation.
• Drive continuous improvement initiatives in quality systems, sanitation, and compliance.
• People Development & Site Support:
• Provide training, coaching, and development of site quality teams.
• Collaborate with site leadership to align quality goals with production, maintenance, and engineering objectives.
• Lead by influence and promote a food safety culture throughout all levels of the organization.
• Resource Optimization & Safety:
• Ensure quality resource efficiency while upholding product and packaging standards.
• Enforce adherence to OSHA and environmental health and safety protocols.
• Participate in investigations related to product hold, recalls, or contamination events.

Required Skills and Competencies:

• Strong understanding of beverage processing (carbonation, syrup blending, water treatment).
• Proficient in SAP, Excel, Word, and PowerPoint.
• Excellent problem-solving and analytical skills.
• Strong verbal and written communication skills.
• Able to travel up to 50% within the region as needed.

Education and Experience:

• Bachelor's degree in Food Science, Microbiology, Chemistry, Engineering, or related field.
• Minimum of 5 years of quality leadership experience in food or beverage manufacturing.
• SQF Practitioner certification or ability to obtain.
• HACCP certified with demonstrated experience in HACCP Plan development and maintenance.
• Experience with cGMPs, FDA/CFIA regulations, and GFSI schemes.

Working Conditions:

• Physical- Continuously standing or walking.
• Visual/Sensory- This position requires regular need to give moderate attention with one or two senses at a time.
• Work environment- Work and environment are very repetitive.
• Mental Stress- There is pronounced pressure from deadlines, production quotas, accuracy or similar demands.

A Career with Refresco 

Refresco is passionate about empowering leaders who reflect our core values and live by our leadership behaviors. These behaviors encourage effective leadership within the business, and focus on leading courageously, empowering individuals, and driving company growth as one team. Joining our team as a people manager means you’ll be encouraged to evolve as a leader who prioritizes the success of both you and your team, to deliver results, whilst bringing your authentic self to work.

Refresco Beverages US Inc. offers the following competitive pay and comprehensive benefits:  

• Medical/Dental/Vision Insurance    
• Health Savings Accounts and Flexible Spending Accounts  
• Life and AD&D Insurance, critical illness, hospital indemnity, and accident insurance 
• Short-term disability and long-term disability   
• Pet Insurance  
• Legal Benefits  
• 401(k) Savings Plan with Company Match  
• 12 Paid Holidays
• Vacation Days and Paid Sick Time Off Days
• Well-being Benefit 
• Discount and Total Reward Programs 

Join Refresco TODAY and enjoy a rewarding CAREER!   

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Employment agencies that have agreements with Refresco Beverages US, Inc., and have been engaged in a search shall submit a résumé to the designated Refresco recruiter or, upon authorization, submit a résumé to this career site to be eligible for placement fees.  

Refresco Beverages US Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity, gender expression, Veteran status, or any other classification protected by federal, state, or local law. 

Equal Opportunity Employer
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