Guest Experience Ambassador
TAV Operation Services
Guest Experience Ambassador
TAV Operation Services Virginia, United States (On-site IAD Airport)
We are proud to be a leading global operator in the non-aeronautical airport services sector. With a presence in 41 airports across 19 countries, we manage 88 luxurious lounges worldwide, offering an exceptional range of premium services tailored for discerning travelers. We’re on the lookout for a passionate Guest Experience Ambassador to join our dynamic team
Purpose of Role
To carry out send-off, welcoming, escorting, loyalty program processes, fast pass and lounge services in the relevant terminals in a complete, in order to maintain and increase the company's service quality, customer satisfaction and in accordance with the procedures.
Responsibilities
- To provide passengers with welcoming, meet and greet, fast pass and loyalty program operation services in accordance with the determined rules and procedures in order to ensure customer satisfaction.
- Deliver Outstanding Customer Service: Consistently provide a superior standard of customer service to all passengers
- To supervise and control the fixtures at the service points, to provide the necessary notifications in case of malfunction and to follow the solution, to report to superiors, to ensure the order and cleanliness of the service points.
- Confirm Eligibility and Manage Registration Procedures: Confirm guest eligibility for lounge access and conduct the registration process. Issue invoices to guests as required. Ensure precise recording and reconciliation of all transactions and passenger counts within the online systems. At the end of each day, submit passenger counts and associated documentation, including bank slips and vouchers, to the appropriate departments Display Excellent Communication Abilities: Exhibit outstanding communication proficiency and consistently demonstrate an ability to engage effectively with others. Maintain flexibility and patience when interacting with guests.
- Respond to Complaints Immediately: Address any complaints or issues without delay, and communicate pertinent information or concerns directly to a supervisor
Qualifications:
Education: Associate Degree
Total Professional Experience: 2 Years +
Language: English / Good level of ability to prepare reports for overseas locations
Computer: Experienced in MS Office applications
Vacancy posted 18 hours ago
Similar jobs that could be interesting for youBased on the Guest Experience Ambassador in Sterling, VA vacancy
- American Eagle Outfitters Inc. is seeking a part-time Brand Ambassador at Dulles Town Center, Virginia. This role involves enhancing guest shopping experiences and embodying the brand's values. You will engage customers, educate them about products, and assist in various...SuggestedPart timeAfternoon shift
- ...K9 Resorts Seasonal Brand Ambassador Seasonal Brand Ambassador / Customer Service... ...At K9 Resorts, we deliver a luxury experience for dogs and peace of mind for their owners... ...skills Comfortable speaking with guests and promoting services in public settings...SuggestedHourly payPart timeSeasonal workWork at officeLocal areaFlexible hoursWeekend workAfternoon shift
Luxury Pet Hotel Investment
Sterling, VA1 day ago $18 per hour
A leading cosmetics and skincare company in McLean, Virginia is seeking Sales Ambassadors. Responsibilities include driving sales, providing exceptional customer experiences, and educating customers on brand values. Flexible schedule required, along with a passion for skincare...SuggestedHourly payFlexible hours- ...A leading financial services company seeks a Branch Ambassador in Leesburg, VA. The role involves enhancing the customer banking experience through transactions, addressing inquiries, and supporting customers technologically. Ideal candidates have retail, sales, or customer...Suggested
Capital One
Leesburg, VA1 day ago $23 per hour
...Part Time Brand Ambassador McLean, VA Leading the future in luxury electric and mobility... ...electric vehicles that elevate the human experience and transcend the perceived limitations... ...Ambassadors are the first point of engagement for guests visiting a Lucid Studio. They play a...SuggestedHourly payPart timeSeasonal workImmediate startFlexible hoursWeekend workAfternoon shift- ...with our Electric Muscle Stimulation device ~(Optional - to be discussed) Guide leads through their in-studio, first free workout experience and "closing the sale" for a membership agreement, earning a sales commission Benefits and Perks Compensation based on...Casual workLocal areaFlexible hours
$23 per hour
About the Role Brand Ambassadors are the first point of engagement for guests visiting a Lucid Studio. They deliver an elevated customer experience, create brand connection, and support daily studio operations. This part‑time position requires flexibility, including the...Hourly payPart timeVisa sponsorshipFlexible hoursWeekend workAfternoon shift- Unsubscribed is looking for a part-time Brand Ambassador in McLean, Virginia, to enhance the shopping experience for customers. As the face of the brand, you'll engage guests, provide product knowledge, and embody company values. We seek candidates who love interacting...Part time
- ...sanctuary - a place of beauty from the inside out. From welcoming experiences and warm associates to thoughtfully curated products, our... ...Representative (Sales Associate) drives revenue and provides guests with exceptional service, through relationship building, product...Seasonal workFlexible hours
- A leading apparel brand located in McLean, Virginia is seeking a part-time Brand Ambassador who will engage with guests to enhance their shopping experience. This role involves educating customers on products, promoting the loyalty program, and assisting in various store...Part timeWeekend workAfternoon shift
- ...focusing on customer relationships and sales. You will work 40 hours a week, requiring flexible availability, and drive the Apple experience through training and customer engagement. The ideal candidate should have 1-2 years of experience in a sales or customer service...Flexible hours
Apple
Sterling, VA1 day ago - ...Description As a part-time Sr Brand Ambassador, you bring our brand to life every day!... ...comes in the store with an amazing shopping experience, making their day better than before... ...about building brand loyalty with every guest. Most of all, you represent our company...Full timePart timeCasual workSeasonal workLocal areaFlexible hoursShift workWeekend workAfternoon shift
American Eagle Outfitters
Leesburg, VA1 day ago $18 per hour
...We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining Advantage Solutions means joining a network of 65,000 teammates serving 4,000+ brands and...Hourly payPart timeShift workSAS Retail Services
Sterling, VA4 days ago$18 per hour
...Full Time Overnight Ambassador Loudoun County Application Deadline: 12 June 2026 Department: Operations - Field(OPS001) Employment... ...while ensuring safe, efficient, and organized parking experiences for guests, tenants, and visitors. This role is highly visible and customer...Hourly payFull timeTemporary workPart timeImmediate startFlexible hoursShift workNight shiftAfternoon shiftReimagined Parking
Ashburn, VA3 days ago- American Eagle Outfitters Inc. is seeking a Part-time Brand Ambassador in McLean, Virginia. In this role, you will engage with guests, provide an exceptional shopping experience, and represent the brand values. Candidates should have a passion for AE and Aerie products...Part timeWeekend workAfternoon shift
$18 per hour
Sales Ambassadors at Lush are experts in product and brand knowledge, as well as providing exceptional... ...power to create a unique and memorable experience for every shopper. For our Sales... ...with our settler and newcomer staff are guests on this land and as we act to repair...Casual workFlexible hoursAfternoon shift- Macy's in McLean, Virginia is seeking an Asset Protection Officer to ensure a safe and welcoming shopping environment. This role involves deterring theft, assisting with apprehension, and maintaining compliance with legal standards. The ideal candidate will possess strong...Flexible hours
- ...sanctuary - a place of beauty from the inside out. From welcoming experiences and warm associates to thoughtfully curated products, our... ...crucial role in providing a world-class shopping experience for guests while contributing to the overall success and profitability of...Flexible hoursNight shiftWeekend work
- Our Brand Representatives bring our store experience to life—engaging customers with care, representing our brand authentically, and helping create a welcoming environment for all. This role is a great fit for someone who enjoys connecting with customers, assisting them...
$48.05k
...The Reimagined Branch Experience Welcome to a new idea in banking. Here at Capital One, we’re redefining how people bank. You see, we... ...customers’ everyday lives—not the other way around. As a Branch Ambassador, you’ll have the opportunity to use your love of working with...Full timePart timeCasual workLocal areaCapital One
Leesburg, VA1 day ago- ...Part-Time Brand Ambassador / Sales Representative MDX Global is hiring high-energy Brand Ambassadors to represent Sebamed skincare... ...shifts (411 hours) and handle light lifting up to 50 lbs Prior experience in retail, live demos, direct sales, or brand ambassador work...Base plus commissionHourly payPart timeFlexible hoursShift work
- ...supporting operations to achieve sales goals. Candidates should be high school graduates with state licensure in opticianry and experience in optical dispensing. Strong customer service and communication skills are essential. The position offers competitive compensation...Full time
- ...Retail Ambassador - Part-Time Tysons, VA - Tysons Corner At Rothy's, we believe there's a better way to do businessone that puts... ...style, anticipating their needs, and creating personalized experiences that make them feel truly seen and supported. Whether it's helping...16 hoursPart timeShift workWeekend work
$18 per hour
...Part-Time Ambassador Tysons, VA At Everlane, we want the right choice to be as easy as putting on a great T-shirt. That's why we... ...a positive environment while delivering a best-in-class store experience. You are customer-focused, enjoy serving others, and are passionate...Hourly payPart timeFlexible hoursShift workNight shift- ...Retail Ambassador - Part-Time Tysons, VA - Tysons Corner At Rothy’s, we know there’s a better way to do business, and it starts by... ...special way. Shopping at Rothy’s IRL is not your ordinary retail experience, so naturally, our staff is extraordinary too. Members of this...16 hoursPart timeWeekend workAfternoon shift
Rothy's
Tysons, VA18 hours ago $30 per hour
...experienced and passionate beverage professionals specializing in Brand Ambassador Programs. Consumer Sampling Programs, Special Events and... ...training provided Job Type: Part-time Pay: $30.00/hr Experience: Customer service: 1 year (Preferred) License/...Part timeFlexible hours$22 - $24 per hour
A strategic partner in the beverage industry is seeking a Brand Ambassador in Virginia. The role involves conducting in-store demonstrations for alcoholic beverages and requires candidates to engage with consumers and convey brand messages effectively. Candidates should...Hourly payPart timeFlexible hours- An established industry player is seeking a dynamic Brand Ambassador to join their Sales and Marketing Department. In this role, you will focus on building new business opportunities and growing revenue through direct sales interactions. You will utilize consultative sales...
$18.65 - $19.4 per hour
Asset Protection - Security Ambassador - Tysons Corner Center The ideal asset protection security ambassador helps prevent loss of inventory through interactions and training with other coworkers, maintaining a visible presence throughout the store and interacting with...Hourly payLocal areaFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Guest Experience Ambassador. Be the first to apply!
