Enterprise Applications Analyst

The Center for Justice Innovation (CJI) is a nonprofit organization dedicated to advancing community safety and racial justice. Since 1996, CJI has worked with communities, courts, and those most directly affected by the justice system to build stronger, healthier, and more equitable neighborhoods. With a team of over 900 staff and an annual budget of $130 million, the organization carries out its mission through three core strategies: Operating Programs that pilot new ideas and address local challenges Conducting original research to evaluate what works—and what doesn’t Providing expert assistance and policy guidance to reformers across the country and beyond Backed by decades of on‑the‑ground experience and nationally recognized expertise, CJI brings innovative, practical, and lasting solutions to justice systems nationwide. Learn more at Opportunity CJI is seeking an Enterprise Application Analyst who will report to the Manager of Software Engineering. The Analyst will develop, maintain, and support custom application‑based solutions and case management systems that meet organizational needs while adhering to software development, data, and security best practices. Responsibilities Develop fit‑for‑purpose application‑based solutions for the organization’s case‑management systems and service providers. Ensure development work adheres to departmental best practices and standards, including proactive bug remediation and data/security issue mitigation. Provide support for the organization’s case‑management systems and custom‑built applications, performing maintenance to ensure proper functionality. Collaborate closely with quality assurance personnel to remediate software, design, UI/UX, and other operational concerns. Work with project and product management to translate business requirements into timely, aligned solutions. Keep stakeholders informed of progress and responsibilities. Collaborate with the Data Analytics and Applied Research team to understand data definitions, create entity relationships, and design best‑practice data capture and reporting solutions. Support data‑related efforts such as migration, cleanup, and transformation projects. Assist with additional tasks as needed by management. Qualifications Minimum Bachelor’s degree in computer science, information technology, analytics, or a related field. Minimum two years of experience as a Data Analyst, Salesforce Administrator, or in a similar occupation. Strong understanding of case‑management applications and associated business needs. Demonstrated ability to translate business requirements into delivered application features, improvements, and fixes. Strong knowledge of technologies and solution platforms including Salesforce and other CRM/database products. Familiarity with data and application development lifecycle methodologies. Strong analytical skills and attention to detail in solving application and data problems. Excellent communication and collaboration skills, with the ability to convey detailed concepts clearly. Strong organizational and documentation skills. Position Details Position type: Full time Location: New York, NY Compensation range: $103,210 – $112,000, commensurate with experience Benefits CJI offers an excellent benefits package, including comprehensive healthcare with a national network, free basic dental coverage, vision insurance, short‑term and long‑term disability, life insurance, and flexible spending accounts including commuter FSA. The organization prioritizes mental health care and offers services such as Talkspace and Ginger through its health plans. A 403(b) retirement plan is available with a two‑to‑one employer contribution up to 5%. Diversity & Inclusion CJI is an equal‑opportunity employer committed to fostering an inclusive and diverse workplace. The organization does not discriminate on the basis of race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other legally protected category. We strongly encourage and welcome applications from women, people of color, LGBTQ+ community members, and individuals with prior contact with the criminal justice system. Our goal is to create a supportive and respectful environment where everyone feels valued and included. Visa Sponsorship At this time, CJI is unable to sponsor or take over sponsorship of an employment visa. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment. Legal Requirements All hires must verify their identity and eligibility to work in the United States. This verification will be completed upon hire in compliance with federal law. #J-18808-Ljbffr