Field Service Technician

divh2Job Title/h2pIntralot, Inc. is engaged in the supply of integrated gaming and transaction processing systems, innovative game content and value added services to state licensed gaming organizations. Based on its extensive know how, advanced product development standards and substantial experience in operating lottery games, Intralot, Inc. offers custom-made integrated solutions, which ensure maximum efficiency and absolute security. Games Library includes more than 400 types of games: Numerical Lotteries, TV Lottery Games, Sports Lotteries, Fixed Odds Betting, Instant Lotteries, Pari-mutuel, Video Lottery and Monitor Games./ph3Education, Training and Experience/h3ulliHigh school diploma or equivalent/lili2-5 years experience with commercial communication systems or electronics/liliMust have at least (3) years of driving experience in the class of vehicle operated/liliMust be able to distinguish between far, near, peripheral distances/liliDriving record must be free of DUI/DWI for (3) three-year period prior to employment/li/ulh3Knowledge, Skills and Abilities/h3ulliKnowledge of commercial communication and telecommunication systems/liliOperation of telecommunication test equipment skills/liliAbility to analyze, prioritize and efficiently resolve technical problems/liliAbility to prioritize, organize and manage projects to completion/liliAbility to lift/carry up to 80 pounds occasionally/liliAbility to use basic cable installation tools and hand tools and perform jobs from high places including use of ladder/liliEffective writing, communication, mechanical, and computer skills/liliBe willing to work hours that may consist of an alternating schedule on a rotating basis with other technicians to ensure availability for system support, including weekend, and holiday shifts as necessary/li/ulh3Duties and Responsibilities/h3pUnder the direct supervision of the Customer Service Technician Manager, performs the following duties and responsibilities. Other miscellaneous duties may be assigned/pulliDeliver, install, and maintain satellite dishes and related equipment, retailer POS terminals and supplies./liliAnalyze and evaluate traffic and performance data./liliDiagnose and repair hardware, software, and system issues/liliProvide technical support to customers/liliUse power and hand tools to perform installation operation and maintenance support for satellite terminals and associated antenna systems/liliService satellites on rooftop installations/liliMaintain accurate records through documenting installations, services and repairs/liliReport technical status of system with accuracy and completeness/liliMaintain a safe work environment by following safe practices and adhering to safety policies/liliUpdate and improve job knowledge by participating in educational opportunities and reading technical publications/liliOperate company vehicle in performance of duties in a safe and responsible manner while working and traveling/liliReport need of vehicle repair or service when required and/or prescribed/liliReport any accidents, losses, injuries, or property damage to Supervisor and customer when appropriate/liliMust maintain clean driving record while employed based on company fleet vehicle policy/li/ulh3Employment Eligibility Verification/h3ulliMust possess valid documentation to establish identity and U.S. employment eligibility./li/ulh3Security Requirements/h3ulliSubmission to, and ability to pass, a thorough pre-employment background check by the required State or District Lottery and Intralot, Inc. is a requirement of employment. A pre-employment drug screening is also a requirement./li/ulh3Special Requirements/h3ulliMust possess valid drivers license with a clean driving record./li/ulpIntralot, Inc. is an Equal Opportunity Employer/p/div