Registered Nurse - DFW/Houston
Goodside Health
The In-Clinic Registered Nurse (RN) provides direct, on-site clinical care to patients receiving evaluation through remote telemedicine providers. The RN is responsible for in-person triage, accurate clinical data collection, patient preparation for virtual provider evaluation, care coordination, and ensuring a safe, efficient, high-quality patient experience. The RN serves as the hands‑on clinical extension of the telemedicine provider within the clinic setting and practices within the legal scope of the Registered Nurse license in the state of practice. Essential Job Functions The following duties are essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform these essential functions, in accordance with the Americans with Disabilities Act (ADA). Welcome, room, and prepare patients presenting to the clinic for telemedicine visits. Obtain and accurately document vital signs, chief complaint, medical history, allergies, current medications, and reason for visit. Perform nursing triage and assessment to identify patient acuity, recognize emergent conditions, and escalate concerns immediately to the appropriate provider or emergency services. Collect symptom details and relevant history to support provider clinical decision-making. Complete all documentation accurately and timely in the Electronic Medical Record (EMR). Prepare the patient and exam room for virtual provider consultation. Connect patients to the telemedicine platform and troubleshoot basic technical issues. Remain available during virtual visits to assist the provider and patient as needed. Perform delegated clinical tasks within the RN scope of practice, including point-of-care testing, specimen collection, wound care, medication administration, immunizations (where applicable), and patient education in accordance with provider orders, standing orders, and applicable state board of nursing regulations. Serve as the in-clinic clinical liaison between the patient and the remote provider. Clinical Coordination Communicate abnormal findings, changes in patient condition, or urgent concerns promptly to the provider. Carry out provider orders, including labs, medications, discharge instructions, referrals, and follow‑up coordination. Ensure prescriptions, school/work notes, and care plans are completed prior to discharge when applicable. Assist with patient flow to maintain efficient visit turnaround times. Provide patient and family education regarding diagnosis, medications, treatment plans, home care, and return precautions. Reinforce provider instructions and respond to nursing‑related questions. Deliver compassionate, professional, family‑centered care to all patients. Compliance, Safety & Quality Maintain infection control standards, room readiness, and supply management. Adhere to all nursing standards, applicable state Board of Nursing regulations, the Nurse Practice Act, company policies, HIPAA, OSHA, and standing orders. Follow safe medication handling, storage, and administration practices in compliance with state and federal regulations. Participate in quality improvement initiatives, audits, in‑service training, and staff meetings. Maintain patient confidentiality and protected health information (PHI) at all times. Minimum Qualifications Current, unrestricted Registered Nurse (RN) license in the state of practice (or compact state license valid in the state of practice). Current Basic Life Support (BLS) certification through the American Heart Association or equivalent. A minimum of one (1) year of clinical nursing experience, or equivalent combination of education and experience. Demonstrated assessment and triage skills. Proficiency with electronic medical records (EMR) and standard clinical technology platforms. Effective verbal and written communication and teamwork skills. Ability to pass a background check and pre‑employment screening as permitted by applicable law. Preferred Qualifications Experience in urgent care, emergency department, pediatrics, family practice, or outpatient clinic settings. Pediatric Advanced Life Support (PALS) certification. Prior telemedicine workflow experience. Bilingual (English/Spanish or other language) skills. Strong clinical judgment, critical thinking, and ability to prioritize. Ability to recognize and respond to emergencies promptly. Excellent customer service and interpersonal skills. Ability to multitask efficiently in a fast‑paced clinical environment. Professional communication with remote providers, clinic staff, patients, and families. Adaptability, problem‑solving, and resourcefulness. Attention to detail and documentation accuracy. Physical Requirements & Working Conditions The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Ability to remain on feet (standing/walking) for extended periods during a shift, with the ability to alternate positions as needed. Ability to bend, stoop, reach, and assist with patient positioning. Ability to lift and/or move up to 25 pounds occasionally (e.g., supplies, equipment); occasional team‑lift assistance with patients may be required. Manual dexterity sufficient to operate medical equipment, computers, and perform clinical procedures. Visual acuity (with or without correction) sufficient to read EMR screens, medication labels, and assess patients. Hearing ability (with or without aids) sufficient to communicate with patients, providers via telemedicine platform, and respond to clinical alarms. Ability to communicate clearly in spoken and written English. Potential exposure to bloodborne pathogens, infectious diseases, and hazardous materials, with required use of personal protective equipment (PPE) per OSHA standards. Work is performed primarily indoors in a clinical environment with variable patient volumes and pace. Equal Employment Opportunity Statement Urgent Care For Kids is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by federal, state, or local law. At-Will Employment & Acknowledgment This job description is intended to describe the general nature and level of work being performed by the employee assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Duties and responsibilities may be added, deleted, or modified at any time at the discretion of management, with or without notice. Employment with [Company Name] is on an at‑will basis. This means that either the employee or the employer may terminate the employment relationship at any time, with or without cause or notice, except as otherwise prohibited by law. Nothing in this job description constitutes a contract of employment for any specific duration. #J-18808-Ljbffr Goodside Health
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