Medical Assistant

Job Description Summary

The position is responsible for administrative and clinical duties delegated by the physician, assisting with patient care in compliance with the Ohio Administrative Code. Duties include routine clinical and administrative tasks to meet the needs of the practice, which may vary based on office size and specialty.

Minimum Qualifications

• High School Diploma or Equivalent AND one of the following:
• Completion of a High School Medical Assistant Career Technical Program, or
• Graduation from an accredited School of Medical Assisting, or
• Completion of Military Medic training, or
• Certification as a Paramedic (EMT-P), or
• At least one year of experience as a physician-trained Medical Assistant in a similar clinical setting.

High School or GED (Required)

BLS – Basic Life Support – American Heart Association

Responsibilities and Duties

• Facilitates efficient and effective patient flow, preparing patients for visits and providing specific services as determined by providers in accordance with licensure, OH policy, and scope of practice.
• Demonstrates successful completion of Care Connect EMR documentation skills.
• Performs necessary administrative duties to ensure all information is current, including maintenance and monitoring of EMR in the basket.
• Maintains and cleans the environment, work area, and equipment; reports any equipment malfunctions to the appropriate personnel.
• Communicates with patients and customers in a respectful and caring manner.
• Collaborates and anticipates the needs of the health care team to ensure continuity and quality of care and coordination of services.
• Collects and monitors patient data and reports directed needs.
• Maintains documentation guidelines around patient chargeable items/services.
• Ensures processes and services are continuously monitored for quality, cost effectiveness, and efficiency.
• Engages in process and quality improvement activities, making and implementing recommendations to improve operational efficiency and introduce new services.
• Engages in continuous study of the professional field, including best practices, to maintain competence, knowledge, and skills for satisfactory performance of all responsibilities.
• Completes required continuous training and education, including department-specific requirements.
• Promotes and advocates for patient quality, safety, and experience initiatives, acting as a role model.
• Serves as an SME/resource to the dept/unit/practice in areas such as quality, performance improvement, and EMR (e.g., EPIC Super User).
• Provides oversight of efficient patient flow, preparing patients for visits/admissions and delivering specific services and education per provider policy.
• Leads and supports the development of standard work and necessary customizations.
• Functions as a clinical preceptor responsible for training new staff.
• Complies with scope of practice.
• Focuses on safety, quality, and efficiency as part of a High Reliability Organization (HRO) in all job duties.

Work Shift

Day

Scheduled Weekly Hours

40

Department

PCP Court St

Equal Employment Opportunity

OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all persons in all aspects of the associate‑employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment.