CWS Case Worker Assistant - OHAN

Salary: $37,200.00 - $48,300.00 Annually
Location : Richland County, SC
Job Type: FTE - Full-Time
Job Number: 188957
Agency: Department of Social Services
Division: Human Services
Opening Date: 05/29/2026
Closing Date: 6/7/2026 11:59 PM Eastern
Class Code:: GA13
Position Number:: 61015423
Normal Work Schedule:: Monday - Friday (8:30 - 5:00)
Pay Grade: GEN06
Hiring Range - Min.: $37,200.00
Hiring Range - Max.: $48,300.00
Opening Date: 05/29/2026
EEO Statement: Equal Opportunity Employer
Agency Specific Application Procedures:: All applicants must apply online. All correspondence from DSS Human Resources will be made through electronic mail, unless otherwise indicated.
Veteran Preference Statement: South Carolina is making our Veterans a priority for employment in state agencies and institutions.


Job Responsibilities
Do you have a passion to provide meaningful work in the community? Would you like to be part of an organization whose central mission is helping to protect, stabilize and strengthen the lives of children, families, and vulnerable adults? Then the South Carolina Department of Social Services has the right job opportunity for you.

Job Duties:

• The CWS Case Worker Assistant independently perform a variety of advanced administrative duties requiring sound judgment and discretion in the operation of OHAN duties, Central Registry upkeep, and appeals. Analyze and interpret current and emerging state and federal mandates to perform varying tasks that have significant impact on the operations of the office and the performance of the OHAN unit and the Child Welfare Services Safety Division. Use knowledge of operations, programs and general best practice office procedures to maximize work performance and output for OHAN. Act as liaison to the Office of General Counsel for processing of information and communications for Fair Hearing Appeals for indicated OHAN cases.

• Provide general casework assistance to OHAN staff.

• Maintain, update, and verify the OHAN rotation log each day, ensuring all entries are accurate, complete, and time-stamped. Assign OHAN intakes to OHAN Case Managers and monitor Case Managers' caseload assignments. Maintain, update, and verify the 10-day consult spreadsheets.

• Respond to requests for appeals from the Office of Administrative Hearings with required documents. Coordinate with OAH, the Office of General Counsel and the OHAN Manager and the Director's Designee to initiate Interim Reviews, track the appeal process, and provide case information within established time frames to appropriate parties. Ensure indicated files are complete. Enter court orders and other court documents in CAPSS.

• Generate and disseminate notification Parental letter and preliminary within three business days of determination to parties for indicated and unfounded decisions and assists investigators with notifications in statutorily mandated time frames. Track receipt of certified responses. Confirm placement of indicated persons in the Central Registry of Abuse and Neglect and removes those names when appropriate.

• Assist the OHAN Manager with requests from the Office of General Counsel, including Freedom of Information Act requests and cases litigated through the Insurance Reserve Fund (IRF), for OHAN case files and other information requests.

• Create a referral response for every OHAN screened-in and screened-out intake for group homes, foster homes, residential facilities, and daycares.

• Support the OHAN Case Worker Assistants by providing coverage during periods of leave, ensuring continuity of operations, maintaining workflow efficiency, and upholding service standards in their absence.

• Maintain an active routine of self-care and pursue support when necessary to minimize the threat of secondary trauma to physical and mental health. Understand the impact of trauma on families and secondary trauma on child welfare staff, and apply these principles to support families and staff.

• Other assigned duties

Minimum and Additional Requirements


A High School Diploma and three (3) years of experience in clerical, administrative, social work, correctional, business administration, or general business.


An Associate Degree and one (1) year of experience in clerical, administrative, social work, correctional, business administration, or general business.


A Bachelor's Degree may be substituted for part or all of work experience.

Preferred Qualifications


Experience in a relevant program area.

Additional Comments


This application for employment with the SC Department of Social Services must be completed in its entirety. A resume may be included; but shall not be substituted in lieu of the completion of this application in part or in whole. "See Resume" is not acceptable information for the completion of any part of the requirements of this application. If such is submitted, this employment application will be considered incomplete and may not be forwarded as eligible for consideration to hiring managers.


Must possess a valid driver's license and have access to and be able to operate a motor vehicle. Individuals must comply with necessary field work assignments.


If you certify, by completion and submission of this application, that you possess educational credentials that qualify you for the available DSS positions, you will be required to provide a certified official transcript, if you are selected for job offer.

The South Carolina Department of Social Services offers an exceptional benefits package that includes:

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• State Retirement Plan and Deferred Compensation Programs

DIVISION: CWS - OHAN / Richland County
Benefits for State Employees
The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.


Insurance Benefits
Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.


Retirement Benefits
State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.


Workplace Benefits
State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.


Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.
01


Have you ever been terminated or forced to resign from any job? If yes, please explain.
02


I understand that supplemental questions are considered part of the official application. Any misrepresentation will result in disqualification from employment. Please complete the state application to include all current and previous work history and education. If there are periods of time when you were not employed, you must also list those periods on your employment application. A resume cannot be submitted for completed work history and education sections of the employment application. The employment application may be considered incomplete and may not be forwarded. I have read and acknowledge the above.

• Yes
• No

03


I understand that by completion and submission of this application, that if I possess educational credentials that qualify me for the available position(s) and in the event I am offered a position with the SC Department of Social Services, I will be required to provide a certified official transcript within two (2) weeks of employment.

• Yes
• No

04


If you selected "Yes" that you are a veteran in the Agency-Wide Questions, are you able to provide a Member 4, Service 2-Copy, or NGB22 DD-214?

• Yes
• No

05


Have you ever been employed by the State of South Carolina? If yes, please provide the state agency/agencies.
06


How did you hear about this job opportunity?

• HR Recruiter
• DSS Employee
• DSS Internship
• Careers Website
• Indeed
• LinkedIn
• SCWORKS
• College/University Job Portal
• Social Media (Facebook, Instagram, etc.)
• Radio/TV/Billboard
• Other

07


If you selected "Other" or "DSS Employee" in the previous question, please list the source below.
08


Have you completed an internship with the SC Department of Social Services?

• Yes
• No

09


Which of the following best describes your highest level of completed education?

• High School Diploma or GED
• Associate Degree
• Bachelor's Degree
• Master's Degree
• Doctorate
• None of the above

10


How many years of experience do you have in clerical, administrative, social work, correctional, business administration, or general business?

• Less than 1 year
• 1 year - Less than 3 years
• 3 years or more

Required Question