Deputy Program Manager

Deputy Program Manager

World Wide Technology (WWT) is seeking a Deputy Program Manager is accountable for developing, maintaining, delivering and coordinating a successful program to ensure a positive engagement experience and measurable outcomes aligned to the Government's requirements.

Key Responsibilities:

• Oversee the execution of multiple service delivery models focused on continuous improvement and adapting to the changing landscape of the service industry.
• Facilitate and drive decision-making processes where and when appropriate.
• Work with leadership and technical leads to staff and resource the portfolio of work appropriately.
• Working closely with the assigned technical leads to build high-performance teams and a successful program.
• Track customer-specific program metrics, analyze delivery performance and key business performance indicators.
• Support presentation of program status and communication relevant to stakeholders, leadership, and external customers.
• Assemble and manage cross-organizational high-performance teams for high-complexity programs and projects, creating a collaborative environment and executing with a sense of urgency.
• Provide guidance on budgeting, forecasting, and financials to meet targets and expectations.
• Ensure the successful onboarding and offboarding of program resources.
• Function as the primary customer contact for program activities and lead program review sessions with the customer and/or leadership to address cost, schedule, and technical performance.
• Work with the sales organization to provide presales support and estimates for program delivery, resource requirements and level of effort, estimated durations, and overall governance expectations.
• Coordinate new and on-going projects associated with a large-scale Government Program.
• Support the day-to-day operational and tactical aspects of multiple, large-scale projects.
• Support day-to-day client interactions and expectations for multiple, large-scale projects.
• Minimizes exposure to risk across multiple projects.
• Proactively manage changes in project scope, identify potential crises, and devise contingency plans.
• Manager and support delivery of contract deliverables.

Required Qualifications:

• Security Clearance: Active Top Secret clearance with SCI eligibility required.
• Education: Bachelor's degree in Computer Science, Engineering, Information Systems, or related field
• Minimum of 8 years' progressive experience in consulting, service delivery or program management; Minimum of 3 years in complex multifaceted delivery leadership roles.
• Experience leading cross-functional technical teams.
• Program Management and/or PMP certification required. (DAWIA Level III fits this requirement)

Preferred Experience:

• Master's degree in a related field.
• Government Services direct customer experience strongly preferred.

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $170,000.00 to $185,000.00 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement
• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!