Account Manager

Company Description DobotAI is an in-house AI automation agency focused on helping marketing agencies generating over $10k per month reclaim time and streamline operations. The company specializes in leveraging automation to optimize workflows and reduce manual effort across key marketing functions. DobotAI offers free services to qualifying agencies, using a tailored Automation Audit to identify high-impact opportunities. The team prioritizes marketing initiatives where automation can deliver measurable efficiency and performance gains, creating long-term value for clients.
Role Description The Account Manager role at DobotAI is a full-time, on-site position based in Houston, TX. The Account Manager will manage a portfolio of agency clients, serving as the primary point of contact and ensuring that each client maximizes value from DobotAI’s automation services. Day-to-day responsibilities include onboarding new clients, understanding their business goals, coordinating Automation Audits, and translating findings into clear action plans. The role involves monitoring project progress, managing timelines, and collaborating with internal technical and marketing teams to deliver solutions aligned with client needs. The Account Manager will also track performance metrics, prepare status reports, address issues proactively, and identify opportunities to deepen relationships and expand service usage.
Qualifications

• Client relationship management and customer success skills, including expectation setting, stakeholder communication, and issue resolution.
• Project and account management capabilities, such as organizing multiple client initiatives, prioritizing tasks, and meeting deadlines.
• Familiarity with marketing and agency operations, including campaign workflows, lead generation, and performance reporting.
• Comfort working with technology and automation tools, with the ability to understand basic AI and workflow automation concepts.
• Strong written and verbal communication skills, including the ability to present findings, lead client meetings, and document processes clearly.
• Analytical thinking and problem-solving abilities to interpret data, identify inefficiencies, and recommend practical improvements.
• Collaborative mindset with experience working cross-functionally with technical, product, or marketing teams.
• Bachelor’s degree in Business, Marketing, Communications, or a related field, or equivalent experience.
• Prior experience in account management, customer success, or client-facing roles in a B2B or agency environment is highly beneficial.
• Ability to work on-site in Houston, TX, with a professional, inclusive approach to working with diverse clients and colleagues.