Assistant Manager

Assistant Manager Join Parachute is building a better way to donate plasma — one that’s fast, friendly, and powered by smart technology. Our donor app makes booking and earning easy, and our team makes every visit feel welcoming and personal. We’ve grown from 2 to 30+ locations in under 3 years, and we’re just getting started. If you want to grow your career with a high‑energy team, this is a great opportunity. What You’ll Do As the Assistant Manager, you’ll be a key partner to the Center Director and a visible leader on the donor floor, taking ownership of key parts of daily operations while ensuring a safe and welcoming experience. You will be a key part of the culture, jumping in wherever necessary and creating a positive environment for the team and our donors. You will have a unique opportunity to be part of a high‑growth organization, one that is changing rapidly and creating new opportunities for our high‑performing team members. Key Responsibilities Own day‑to‑day operations by jumping in on the donor floor, keeping things moving, and ensuring smooth donor flow and retention. Partner on strategy with the Center Director to plan and execute goals around operations, donor experience, and compliance. Lead by example and coach team members in real time. Monitor quality, safety, and regulatory standards, supporting audits and inspections. Manage and maintain inventory, equipment, and supplies. Recruit and develop exceptional team members and foster a culture of growth and accountability. Communicate and align expectations through regular team syncs, share updates, and keep everyone focused on the day’s priorities. Required Qualifications High school diploma, GED equivalent, or higher education. 2+ years of supervisory or leadership experience. Ability to lift 50 lbs., sit or stand for extended periods, and enter cold environments (‑40°C) for short periods. Ability to work both day and evening hours, weekends, holidays, extended shifts as needed. Who You Are A Reliable Problem Solver – You take ownership, get in the weeds, prioritize creatively, and are outcomes‑oriented. An Empathetic Communicator – You adapt your communication style to meet different audiences, resolve conflicts, stay calm under pressure, and motivate others. A Data‑Driven Decision Maker – You are metrics driven, logically reason, and ignore one‑offs or edge cases. Development‑Minded – You are self‑aware, curious, honest, and have a track record of steep learning curves. Who You Are Not Someone who isn’t excited to get their hands dirty – we need people willing to jump in where needed. Someone who doesn’t thrive in an environment of continuous change – we’re in a hyper‑growth stage and need people excited to ride the rollercoaster. Someone who wants to clock in and clock out – we need team players who care about impact and often put in extra hours. Why Join Parachute Competitive pay + monthly bonus potential. Significant career growth opportunities in a fast‑scaling environment. Medical, dental, and vision insurance. Paid time off and company holidays. Compensation Up to $70K ($50K‑$55K base + up to 25% monthly bonus) + benefits. Travel 8 weeks of paid training with travel and accommodations provided. Seniority level Mid‑Senior level Employment type Full‑time Job function Other #J-18808-Ljbffr