Process Quality Supervisor

Job Description

Job Description

Process Quality Supervisor About the Role

We are seeking a Process Quality Supervisor to oversee manufacturing quality, improve production processes, and ensure products consistently meet customer and regulatory requirements. You will work closely with production teams to resolve quality issues, drive continuous improvement, and maintain high manufacturing standards.

• Monitor and improve process quality throughout manufacturing.
• Support production by evaluating nonconforming products and determining appropriate actions.
• Investigate quality issues, identify root causes, and implement corrective actions to reduce defects.
• Conduct process, product, and layered process audits.
• Perform process capability studies (CpK, PpK) and measurement system analysis (MSA).
• Ensure inspection methods and quality controls are effectively implemented.
• Maintain defect tracking and support investigations related to customer complaints.
• Review production instructions and ensure compliance with quality standards.
• Monitor quality performance metrics and identify improvement opportunities.
• Support new product launches, engineering changes, and continuous improvement initiatives.
• Train and guide team members on quality processes and best practices.
• Promote workplace organization and continuous improvement practices.
• Ensure compliance with applicable quality, environmental, customer, and regulatory requirements.

• Bachelor's degree in Engineering or a related field.
• At least 3 years of manufacturing experience.
• Minimum 2 years of experience in process quality assurance.
• Automotive manufacturing experience is preferred.

• Strong understanding of quality planning and quality control tools, including APQP, PPAP, PFMEA, Control Plans, MSA, and SPC.
• Experience conducting process and product audits.
• Ability to interpret engineering drawings and GD&T.
• Knowledge of process mapping and statistical analysis.
• Experience with root cause analysis and corrective action methods such as 8D and Fault Tree Analysis.
• Strong analytical, problem-solving, organizational, and communication skills.
• Proficiency with Microsoft Office applications.
• Experience using ERP systems and statistical software is an advantage.

• Supervise Process Quality Technicians and Process Inspectors.
• Provide guidance, coaching, and support to ensure consistent quality performance.

• Authorized to stop production when quality or process issues could impact product conformity or customer requirements.