Digital Banking Call Center Leader
EmergencyMD
EmergencyMD is seeking a Customer Solutions Center Manager to lead a team within a contact center environment supporting digital banking. The role includes developing strategies to enhance customer satisfaction and managing a team of customer service representatives. The ideal candidate will have a strong background in banking, proven leadership skills, and the ability to improve team performance and customer service quality. A bachelor's degree and at least three years of experience in a similar role are preferred. #J-18808-Ljbffr EmergencyMD
- JOB SUMMARY The Customer Solutions Center Manager role involves leading and managing a... ...contact center environment that supports digital banking, treasury management, general banking inquiries... ...satisfaction, net promoter score and call response times. This position also...Digital
- ...Lead Universal Banker- Gary Oversee and manage banking center day to day operations with a focus on accuracy and efficiency. Provide... ...business, and wealth management solutions, alongside cutting-edge digital banking services. With conveniently located Peoples Banking...DigitalWork at officeFlexible hours
- ...Digital Relationship Banker The Digital Relationship Banker delivers prompt, efficient... ...excellent customer experience across all digital banking channels. This role is responsible for... ...account opening required. Contact center experience with multi-channel support a plus...Digital
- A community-focused financial institution is seeking a Digital Relationship Banker to enhance customer experiences across digital banking channels. The role involves building and managing customer relationships, driving digital adoption, and providing tailored financial...Digital
$26 - $32 per hour
...assist in service requests, transactions and other financial products. Educate members on credit union products, services, and digital banking options. Identify member needs and cross-sell appropriate financial solutions and meet all production expectations. Resolve...DigitalHourly payWork at office$41.71k - $50k
...Broadway Job Family Group Retail Banking Sales & Service Delivers... ...advice and guidance on available digital and self-serve options with the... ...to bank with BMO. As a lobby leader, assists in conducting client... ...Good in business and life. It calls on us to create lasting, positive...DigitalPart timeLocal areaDay shift- ...supporting documentation. Make sales calls to realtors, builders, and... ...relationships, and promote bank products and services. Educate... ...across multiple channels and digital platforms. Ability to review,... ...reimbursement. Free onsite fitness center/Fitness reimbursement. Health...DigitalWork at officeMonday to Friday
$41.71k - $50k
...seeks a customer-focused role at BMO in Merrillville, Indiana. The position involves guiding customers in the branch and providing banking advice, with a salary range of $41,714 to $50,000 based on experience. The role includes various benefits, such as health insurance...$19 per hour
...Universal Banker (Bank Teller) Starting Pay Rate is Based on Experience... ..., FREE Onsite Fitness Center/Fitness Reimbursements, Health... ...bank's products, services and digital delivery channels. Perform... ...client onboarding and outbound calling to follow-up on quality conversations...DigitalHourly payNight shiftWeekend workAfternoon shift$22.78 - $26.8 per hour
Peoples Bank in Gary, Indiana, seeks a Banking Center Operations Manager to supervise and enhance daily operations. The role demands expertise in banking, leadership skills, and a strong focus on customer satisfaction. Candidates must possess at least two years of banking...Hourly pay- ...client engagement through active calling, client conversations, and... ...align with The First Financial Bank Experience (FFB Experience), including... ...by being active in site center huddles and meetings to... ...dedicated financial needs. Provide digital assistance and service for clients...DigitalWork experience placementLocal area
- ...loans As a mortgage loan originator at Peoples Bank, you will experience: In-house processing and... ...management solutions, alongside cutting‑edge digital banking services. With 26 conveniently located Peoples Banking Centers spread across Northwest Indiana and Chicagoland...DigitalLocal area
- ...governance and risk management practices. Candidates must have a minimum of 10 years of experience in internal audit or risk management within financial services, along with advanced knowledge of banking regulations and strong leadership skills. #J-18808-Ljbffr Centier Bank
$16.39 - $19.28 per hour
...a great opportunity for a Universal Banker I at our St. John Banking Center. Job Summary Provide prompt, efficient and friendly service... ...business, and wealth management solutions, alongside cutting‑edge digital banking services. With conveniently located Peoples Banking...DigitalHourly payWork at officeFlexible hours- Peoples Bank in Gary, Indiana is seeking an operationally strong individual to oversee day-to-day banking center operations. The role focuses on delivering exceptional customer service while ensuring compliance with bank policies. The ideal candidate will possess strong...
$96.6k - $144.9k
...the performance of the assigner team within the Work Management Center by providing day-to-day leadership, coaching, and support to team... ...workforce, field operations, system operations, meter-to cash, call center, construction services, and all others that may apply to...Work experience placementWork at office$19.47 - $22.12 per hour
...client engagement through active calling, client conversations, and... ...align with The First Financial Bank Experience (FFB Experience), including... ...by being active in site center huddles and meetings to... ...dedicated financial needs.* Provide digital assistance and service for...DigitalWork experience placementInternshipLocal area- ...exciting opportunity for a Universal Banker II at our Woodmar Banking Center. Job Summary Provide prompt, efficient and friendly service... ...business, and wealth management solutions, alongside cutting-edge digital banking services. With conveniently located Peoples Banking...DigitalBank staffWork at officeFlexible hours
$41.71k - $65k
.... Engage customers across all channels, recommending solutions such as everyday banking, retail investments, lending, home financing, and small‑business solutions. Provide advice on digital and self‑serve options to make banking easy, simple, and fast. Support customer...DigitalLocal areaImmediate start- ...through various media platforms and optimizing campaigns to maximize outreach. The ideal candidate will have experience in managing paid digital advertising campaigns and a strong understanding of audience targeting. This is a flexible, volunteer role requiring approximately...Digital10 hours per weekFlexible hours
- ...documentation such as flat files, reference / stick files, online shared digital files and CAD drawings. Champion of the 3D model and... ...as the company Learning Management System, Middough Learning Center. Middough provides an opportunity to bring your talents and expertise...DigitalTemporary workH1bWork at officeLocal areaFlexible hours
$23 - $31 per hour
...more than a financial services leader - we're a global trailblazer... ...customers by supporting everyday banking needs through in-branch... ...banking products, services, and digital tools to help them manage their... ...Comfort initiating outreach (calls, emails, or other channels) to...DigitalWork experience placementFlexible hours$41.71k - $65k
...E Sibley Street Job Family Group: Retail Banking Sales & Service Delivers exceptional service... ...clients advice and guidance on available digital and self-serve options with the goal of... ...Grow the Good in business and life. It calls on us to create lasting, positive change...DigitalFull timeContract workPart timeLocal areaImmediate startDay shift$16 per hour
...Description: REGIONAL federal credit union, a leading provider of banking products and financial services serving Northwest Indiana, is... ...to be shared with Marketing Department for the creation of digital marketing pieces. Foster strong relationships with school staff...DigitalHourly payPart time- ...comfortable coaching a team, making outside sales calls, and resolving complex customer needs.... ...and new business clients Promote the bank through active community involvement,... ...Educate and demo consumer and business digital banking products and services Perform...DigitalWork at officeLocal areaFlexible hours
- ...Reimbursement, FREE Onsite Fitness Center/Fitness Reimbursements, Health... ..., and optimization of Centier Bank’s consumer and small business... ...across both branch and digital channels. The position also supports... ...at Centier Bank, please call us at (***) ***-**** or send us...DigitalShift work
$91.8k - $171k
Bank of Montreal in Hammond, Indiana, is seeking a qualified candidate to deliver high quality sales and service to investment clients, ensuring exceptional client experiences. You will provide technical expertise in investment management, leading strategic initiatives...- Centier Bank in Merrillville is seeking a leader for their Credit Underwriting team. This role involves evaluating complex Commercial Real Estate loans, managing day-to-day operations, and providing expert training to team members. Qualified candidates will have a Bachelor...
$50 - $60 per hour
...A Master’s or PhD (completed or in progress) is strongly preferred. Relevant backgrounds include Financial Accounting, Investment Banking, Corporate Development, Wealth Management, and Insurance Planning. Benefits: This is a full-time or part-time REMOTE position...Hourly payContract workWork experience placementRemote workFlexible hours- ...platform along with cutting edge digital technology, you will be front and center representing our brand and interacting... ...’ success and the goals of the bank, while fostering a culture of diversity... ..., and out-of-the-box thinking we're known for as a global leader....Digital
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