Market Manager

Queen Bee's Knees Radio is looking for a Market Manager to lead our MI Upper Peninsula radio cluster . The Market Manager is a working, selling leader , responsible for the overall performance, profitability, and community standing of the Queen Bee's Knees Radio stations in Houghton and Iron River. This is a hands-on, on-site role that combines general management leadership - people, operations, programming oversight, compliance, and budget ownership - with a personal sales list and direct accountability for the market's revenue.

The ideal candidate leads from the front: carrying key accounts, coaching the sales team, protecting the stations' on-air quality and local relevance, and representing Morgan Murphy Media's "Local Journalism Matters" and community-first values across Michigan's Upper Peninsula.

Leadership responsibilities

• Own the overall health of the market - revenue, expense management, staffing, morale, and community reputation across both the Houghton and Iron River operations.
• Provide day-to-day leadership and direction to all market staff, including sales, programming/on-air talent, promotions, traffic, and support functions.
• Build, develop, and retain a high-performing team; recruit and onboard new hires in full compliance with company hiring, payroll, and personnel-documentation procedures.
• Set clear goals and performance expectations for every team member and conduct regular one-on-one coaching, reviews, and accountability conversations.
• Partner with corporate Engineering, IT, Programming, HR, and Finance to keep facilities, systems, and compliance current and operational.
• Serve as the senior company representative in the market - the face of the stations with clients, community organizations, civic leaders, and local media.
• Uphold FCC compliance, including public-file maintenance, EEO requirements, and station operating rules.
• Manage and report on the market's budget, forecasts, and operating results to the VP of Radio.

Sales oversight responsibilities

• Carry a personal list of key and strategic accounts and lead by example in prospecting, presenting, closing, and servicing direct and agency business.
• Drive the market to and beyond its revenue budget across broadcast, digital, and event/sponsorship products.
• Recruit, train, coach, and manage account executives; set individual sales goals, activity expectations, and prospecting cadence.
• Review billing and pipeline regularly, hold the team accountable to performance standards, and intervene to grow underperforming territories.
• Develop multi-platform proposals that package radio with Phase 3 Digital products to deliver measurable results for local advertisers.
• Build and protect long-term client relationships; ensure strong post-campaign follow-up, renewals, and new-direct-business development to offset churn.
• Set and enforce pricing, inventory, and order-intake standards consistent with company policy.

Qualifications

Required

• 5+ years of broadcast or media sales experience, with a proven record of personally hitting and exceeding revenue goals.
• 2+ years of leadership, sales management, or general management experience (or demonstrated readiness to step up).
• Strong coaching and people-development skills; able to recruit, motivate, and retain talent in a small-market setting.
• Business and financial acumen: comfortable owning a budget, forecasting, and reading performance reports.
• Excellent communication, organization, and community-relations skills.
• Working knowledge of digital marketing products and the ability to sell integrated broadcast + digital solutions.
• Ability to work on-site in Houghton with regular travel to Iron River; valid driver's license and reliable transportation.
• Commitment to following all company hiring, onboarding, payroll, and FCC/compliance procedures.

Preferred

• Prior radio general manager / market manager experience.
• Familiarity with the Upper Peninsula market and community ties in the Keweenaw and/or Iron County.
• Experience with CRM platforms (e.g., HubSpot) and audience/ratings research.

What we offer

• A visible leadership role with ownership of a respected, long-standing community radio cluster.
• The backing of Morgan Murphy Media - a family-owned, 130+ year local media company - plus Phase 3 Digital's full product suite.
• Competitive base salary plus performance-based incentive compensation tied to market and personal sales results.
• Full benefits package and the opportunity to make a real impact in the communities we serve

Queen Bee's Knees Radio is an equal opportunity employer

Employment Type: Full Time