Customer Service Representative

Do you want to grow with us? At DXP we are passionate about what we do and driven to be the best solution for our industrial customers. Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise of the products we distribute and the technical services we perform with a sense of individual pride and company spirit. Throughout your career with DXP, we will encourage and empower you to take an active role in identifying and driving your development, so you feel total confidence in your ability to achieve ongoing success. We aspire to be the best solution for the Industrial customers' needs for MROP products and services through our Innovative Pumping Solutions, Metal Working, Supply Chain Services and Service Centers.

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Responsibilities of the Customer Service Representative include, but are not limited to:

• Responding to customer inquiries regarding company products and services
• Processing customer phone orders
• Checking availability of stock and shipping dates
• Inventory management
• Quoting prices, filling order to customer specifications and processing sales data via computer
• Assisting the outside sales by preparing price quotes and sourcing products
• Shipping and receiving coordination

Qualifications of the Customer Service Representative i nclude, but are not limited to:

• Experience with Microsoft Office programs including Outlook, Excel and Word
• Excellent communication skills
• Should be attentive and able to work independently
• Prior inside sales/customer service experience
• Industrial distribution experience preferred
• Data entry skills, organization, multi-tasking and customer focus is required
• Must have strong typing skills, spelling and grammar
• Must have acceptable driving record according to company guidelines

Additional Information:

• Physical Demand: Ability to lift 50lbs.
• Working Conditions: Office Environment with some exposure to warehouse
• Training/Certifications: N/A
• Shift Time/Overtime: Full-Time (M-F, 8am-5pm)(Regular in-person attendance required)
• Travel: N/A
• Education: High School diploma or GED required

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Location: USA:ND:Dickinson

DXP is always looking for individuals who want to join a team of employees who have the desire to achieve remarkable accomplishments together. The culture of the organization is supportive and goal oriented with high expectations, yet it is an environment where the team spirit inspires everyone to do their best. All DXP employees play a vital part in the organization and are treated with respect. By applying to DXP, you will have the opportunity to speak with some of the most respected professionals in the industry.

DXP offers a comprehensive benefits package for full-time regular employees, normally working a minimum of 30 hours per week including: Medical, Dental, Vision, Flexible Spending, 401(k), paid holidays, Life and Disability Insurance, and additional supplemental products. All part-time and temporary employees are eligible for 401(k).

Minimum Required Salary and benefits commensurate with experience. We are an equal opportunity employer. Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. EOE/M/F/D/V