Cloud/Environment/SaaS Engineer

Department
OPS ITS - Oracle Solutions Services

About the Department
IT Services (ITS) collaborates with campus partners to support the mission of the University of Chicago through the consistent delivery of high-quality solutions and services. We provide secure, stable, and reliable infrastructure and applications that support the mission of the University. ITS supports and enables faculty research and teaching with the effective use of technology, simplifies the technology experience for all users, identifies, manages, and mitigates technology risks for the University.

Job Summary
The University of Chicago's IT Services team is seeking a seasoned Cloud/Environment/SaaS Engineer to manage and optimize its Oracle Cloud Fusion ERP ecosystem. In this role, you will help oversee environment lifecycle management across production, test, and development instances, coordinate Oracle's quarterly patch cycles, and ensure the stability of custom integrations, leveraging expertise in REST/SOAP APIs, SQL/PL/SQL, and scripting tools like Python or Bash to automate and streamline operations.

Responsibilities

• Knowledge of ERP Finance and SCM.
• Manages Pods (SaaS instances), including production, test, and development environments.
• Coordinates and tests the mandatory Oracle quarterly patches to ensure custom integrations don't break.
• Assists with Mulesoft and Oracle Cloud Infrastructure.
• Helps with Visual Builder (VBCS) for creating custom web/mobile front-ends that interact with SaaS data.
• With moderate direction from others, conducts business process analyses, needs assessments, and preliminary cost/benefits analyses. Uses basic understanding of applicable business processes, systems, and industry requirements.
• Administers new IT developments, keeps up with evolving business requirements, and uses knowledge of University systems to recommend appropriate systems alternatives and/or enhancements to current systems.
• Performs other related work as needed.

Minimum Qualifications

Education:
Minimum requirements include a college or university degree in related field.

Work Experience:
Minimum requirements include knowledge and skills developed through 2-5 years of work experience in a related job discipline.

Certifications:

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Preferred Qualifications

Education:

• Bachelor's degree in information technology, computer science, or a related field.

Experience:

• Progressive experience in Oracle Cloud environment management.
• Background handling integrations.
• Background working in environment where multiple teams work together.
• Designing and improving integration architecture.

Technical Skills or Knowledge:

• Expertise in SaaS Platform.
• Solid development and data skills.
• Proficient on REST and SOAP APIs, as well as Oracle's Business Events.
• SQL and PL/SQL expertise for data extraction using BI Publisher and OTBI (Oracle Transactional Business Intelligence).
• Proficient with Oracle Fusion Workflows.
• Understanding of Oracle AI.
• Proficient in Python or Bash for automating repetitive environmental tasks.
• Expertise in working with Oracle resources on SR's and different types of patches, such as cumulative patches, etc.
• Accomplished with DevOps function.

Preferred Competencies

• Exceptional communication skills; empower, mentor, and inspire.
• Manage competing priorities and multi-disciplinary teams to deliver complex solutions on time and within budget.
• Strong analytical, critical thinking, and creative problem-solving abilities.
• Demonstrated ability to build partnerships with IT and cross-departmental business leaders.
• Deep commitment to continuous learning, innovation, and change management.

Working Conditions

• Hybrid, onsite and remote as determined by business needs.

Application Documents

• Resume/CV (required)
• Cover Letter (required)
• References Contact Information (3)(required)

When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application.

Job Family
Information Technology

Role Impact
Individual Contributor

Scheduled Weekly Hours
37.5

Drug Test Required
No

Health Screen Required
No

Motor Vehicle Record Inquiry Required
No

Pay Rate Type
Salary

FLSA Status
Exempt

Pay Range
$110,000.00 - $125,000.00
The included pay rate or range represents the University's good faith estimate of the possible compensation offer for this role at the time of posting.

Benefits Eligible
Yes
The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in the Benefits Guidebook.

Posting Statement

The University of Chicago is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, or expression, national or ethnic origin, shared ancestry, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.

Job seekers in need of a reasonable accommodation to complete the application process should call View phone number on click.appcast.io or submit a request via Applicant Inquiry Form.

All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.

The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.