Home Health & Hospice Scheduler

## Home Health & Hospice SchedulerApplylocations: Tacoma, Washingtontime type: Full timeposted on: Posted 2 Days Agojob requisition id: JR63557Puget Sound Home Health & Hospice is seeking an experienced full-time **Home Health and Hospice Patient Scheduling Coordinator!** We are looking for someone just as passionate as we are about providing quality patient care.**Benefits offered:*** **$25-$28 an hour, DOE*** Full Medical, Dental, and Vision insurance plans* Health concierge services* FSA and HSA accounts* STD, LTD, and other voluntary insurance options* Paid Life and AD&D insurance* 401K with match* Paid sick, holiday, and PTO* Employee assistance program* Tuition reimbursement* Company-wide celebrations of your great work & accomplishments* Support for your professional growth and development* Room for advancement* AMAZING teammates & leaders that are supportive, inclusive, and fun!**About the company:**We pride ourselves on our quality of care and ethical business practices as well as our foundational Core Values of **CAPLICO**:* **C**ustomer Second-Employee First* **A**ccountability* **P**assion for Learning* **L**ove One Another* **I**ntelligent Risk Taking* **C**elebration* **O**wnership**What do we require of you?*** At least 2 years of medical office experience with scheduling duties* Preference given to those with home health/hospice experience as a scheduler* **Experience with Home Care Home Base strongly preferred*** **This is a fully on-site position, no possibility of remote work*** Must be detail-oriented and adhere to compliance standards* Technical aptitude to learn and master agency software* Demonstrate cooperation & provide excellent customer service to patients & staff* Ability to multi-task and stay on task in a fast-paced office* Excellent team-oriented, verbal, and written communication skills**What does a Home Health Scheduler do?*** Act as primary home health and hospice scheduler for clinical staff* Ensures optimum staffing solutions by maintaining staff demographics, skill sets, availability, and productivity levels* Interface with contract, clinical, and office staff with a focus on collaboration and positive working relationships* Serves as the primary responder to all inbound calls and inquiries* Provides excellent customer service to patients, referral sources, and community contacts* Accurately addresses requests for schedule changes, caseload reassignments, recertification of services, new referral scheduling, and all other visit workflow as assigned* Communicates effectively and professionally regarding coordination of care expectations* Educates and enforces deadlines, schedule updates, and workflow requirementsTo learn more about Puget Sound Home Health & Hospice, please visit our website at employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at are building Washington’s premier Home Healthcare agency through exceptional human beings, innovative processes, and accountability to patient care.***We are the leading Home Health provider in Pierce County, Washington. For over 25 years, we've been bringing quality healthcare home. Our team is committed to providing "life changing service" to our patients and our community through collaboration with our community partners and local hospitals. We aspire to provide quality care to our patients and have received a Four Star Quality Rating from Medicare and Medicaid services, as well as the National Quality Approval Seal awarded by the Joint Commission.We are an equal opportunity employer committed to ensuring that all conditions and privileges of employment, including recruitment, hiring, evaluation, transfer, promotion, discipline, determination of compensation and/or benefits, and termination of employment, for all job classifications, are based on qualifications and work record. No employment decision is made, nor do we discriminate, on the basis of race, color, religion, creed, sex/pregnancy, sexual orientation, gender identity, gender expression, age, national origin, ancestry, citizenship, veteran status, or disability. #J-18808-Ljbffr