Rep-Patient Access - Days- Full time

Overview General Summary: Communicates with patients, participants and staff to accurately schedule patients for prescribed procedures. Rep- Patient Access: General Summary: Communicates with patients, participants and staff to accurately schedule patients for prescribed procedures. Performed clerical and reception duties associated with patient registration. Responsibilities/Duties Gathers necessary demographic, insurance and clinical information from patient and enters into appropriate database. Seeks appropriate resources to resolve issues about the type, date or location of prescribed procedures. Schedules patient procedures in a manner that most efficiently utilizes the patient\'s time and clinical resources. Coordinates and communicates schedules. Assists with coordination of activities related to insurance pre-certification/authorization. Provides counseling to patient, participant or their representative regarding pre-service requirements and instructions. Education/Experience Required High School diploma equivalency OR 1 year of applicable cumulative job specific experience required. Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable. Preferred Qualifications Experience scheduling patient appointments via phone and chat correspondence. Ability to navigate multiple systems in a remote environment. Experience with Athena, Epic, Dash, Salesforce Experience taking high volume calls in a health-care setting. Additional Information Organization: Henry Ford Providence Hospitals Department: HFPNH Radiation Oncology Sfld Shift: Day Job Union Code: Not Applicable #J-18808-Ljbffr Henry Ford Health