Network Operations Engineer

Overview:

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide.

Job Description:

About the role you will:

• Carry out day-to-day operational and technical support for network services. (Queries from Labs, End user team members, ticket execution via Freshworks etc)
• Maintain updated schematic diagrams for infrastructure and low-level architecture design diagram
• Maintain updated inventory of network devices
• Monitoring network performance, system availability, and reliability
• Installing and configuring network hardware such as Wireless AP, Switches, Phones, Routers across site, Labs, Office and Data Center
• Participate in network implementation projects if required

About Individual:

• We are looking for candidates who are passionate and knowledgeable about IT networking
• Good analytical skills, especially in incident and problem management
• Good verbal and written communication skills.
• Time management and communication skills
• Positive attitude possesses keen sense of urgency, and is a clear-thinker able to perform in high-pressure situations.
• Eagerness to learn and apply new technologies.

Required Technical Skills:

• Knowledge and experience working with Cisco and\or Juniper network equipment
• Familiarity with basic switching and routing such as VLAN, VXLAN, STP, VPC, HSRP, NAT, IPSec, MPLS, OSPF, BGP, EIGRP
• Familiarity with IP communication and routing (OSPF, EIGRP, BGP)
• Familiarity with LAN / WAN / WIFI/ Structured Cabling and network equipment such as firewalls, switches, routers, wireless controller, load balancer, Infoblox
• Knowledge in network monitoring tools, automation, packet-level analysis of application and network protocols.

Your Experience Includes:

• Skills in network protocols and technologies, familiarity with network security principles, and experience with networking equipment are highly valued.
• Have a background or study in Information Technology, Computer Science, or a related field.

TekWissen Group is an equal opportunity employer supporting workforce diversity.