Account Manager II

Location Address:

9521 San Mateo NE Albuquerque, NM 87113-2237

Compensation Pay Range:

Minimum Offer $53,768.00 Maximum Offer $91,520.00 Now Hiring: Account Manager II

Summary:

Responsible for retention of commercial members through daily account management, problem resolution, annual contract renewal and PHP/PIC endorsed underwriting and administrative guidelines. The Account Manager will serve as the primary contact for assigned brokers and employer groups for all service needs Type of Opportunity: Full time Job Exempt: Yes Job is based: Reverend Hugh Cooper Administrative Center Work Shift: Days (United States of America)

Responsibilities:

• Sells and retains commercial membership in assigned territory at a minimum level of monthly quota.
• Provide excellent service to customers and stakeholders using proven methods and processes supported by the Sales Department which include: continually search for ways to improve customer/client service; impress customers with exceptional service; seek feedback from customers; track performance against customer requirements; address customer needs by involving the right people at the right time and follow up to ensure problems are resolved; and effectively balance the interests of a variety of customers.
• Maintain and develop comprehensive product and industry knowledge including knowledge and understanding of laws and regulations affecting insurance practices.
• Effectively presents and communicates verbally and in written form to a wide variety of audiences. Express one-self to provide information to others effectively and recognize required communication styles.
• Understand complex pricing models and comprehensive benefit structures.
• Analyze market position to create specific strategies associated with service and retention of a specific book of business.

Qualifications:

Associates degree in a related area, plus 2 years of experience. 3 years of additional experience can be substituted in lieu of degree 2 years of application specific experience. PLEASE NOTE: This Position Requires New Mexico State Health and HMO License or obtain within 90 days of hire. CANDIDATES WHO ARE SELECTED FOR THE POSITION MUST SIGN AN AGREEMENT TO OBTAIN THIS CREDENTIAL

All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.

Wellness
Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.

Why work at Presbyterian?
As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans.

About Presbyterian Healthcare Services
Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.

Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.

AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.

We're Determined to Support New Mexico's Well-Being | Presbyterian Healthcare Services