Slot Floor Technician

$22.5 per hour

Treasure Island Resort & Casino

Pay Rate: $22.50 an hour

SUMMARY: To maintain, repair and place video slot machines and related gaming equipment throughout the casino. Responsible for a high level of guest service as described in your departments guest service standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Handle machine related customer issues promptly
Install, move, test, repair and maintain slot and electronic/electro-mechanical components, sub-systems and systems
Review, interpret and verify slot pay tables, settings and jackpots of pre-established amounts
Troubleshoot and repair slots and associated player tracking system to minimize down time and maximize profitability of the gaming operation
Independently and/or cooperatively perform advanced tasks including but not limited to RAM clears, setup and configuration of software, progressive system(s) hardware and software installation, configuration and troubleshooting
Assist in the ongoing training and development of other team members
Maintain security of company assets
Perform assigned tasks in compliance with applicable regulations

KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES

Knowledge and Certification

Required:

High School Diploma/GED or equivalent experience
1 year of electronic troubleshooting or computer repair

Preferred:

2 year technical degree or 2 years equivalent experience
2 years mechanical and electromechanical systems experience

Skills

Required:

Accurate and detail-oriented
Strong organizational skills
Proficient computer skills Microsoft Office (Word, Excel and Outlook)
Excellent verbal and interpersonal communication skills
Strong mechanical aptitude

Preferred:

Proficiency in the use of hand tools, power tools and electrical/electronic test equipment
Proven soldering skills

Abilities

Required:

Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to independently or as a team complete multiple tasks in a professional manner
Ability to serve both internal and external customers
Ability to troubleshoot, maintain and repair specialized equipment
Ability to adapt quickly to changing priorities

Preferred:

Proven ability to read schematics and wiring diagrams and identify electronic components

REQUIRED TRAINING

Treasure Island guest service training
Department orientation, including safety and policies and procedures
Any position-related training as determined by department manager

PHYSICAL DEMANDS

Must be able to walk and / or stand and sit for long periods throughout the day
Must have a good sense of balance, and be able to bend and kneel and stoop
Must be able to push, pull and grasp objects routinely
Must have the ability to independently lift 25+ pounds occasionally
Must have manual dexterity necessary to manipulate electronic equipment
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination

WORKING ENVIRONMENT

Slot Technician shop, gaming floor and convention center environment including flashing lights, frequent loud noises and cigarette smoke
Must be able to work in cramped, tight quarters
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Occasionally overtime may be required
Occasionally must deal with angry or hostile individuals
High volume direct public contact

Apply

Vacancy posted 1 day ago

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