Bartender

Benefits Generous employee discounts Bonus programs 401K for Managers Insurance and PTO for full‑time employees Competitive wages Fun and rewarding work environment Job Title Bartender FLSA Status (US) Hourly Direct Oversight Restaurant Operations Reports To General Manager Job Summary Our Bartender team members are our brand ambassadors, ensuring guests experience a fun, relaxed and exceptional dining experience. Bartenders are expected to be approachable, friendly, hospitable and professional, ensuring JINYA’s service standards are properly executed. Bartenders are responsible for ensuring our guests receive the best dining experience through execution of steps of service. All servers work in unison contributing to the guests’ dining experience by providing amazing service and full menu knowledge. Primary Responsibilities Serve guests in a professional and positive manner, including but not limited to guest food and beverage orders, delivery of food and beverage and ensuring exceptional dining experience. Utilize JINYA’s steps of service, up‑selling techniques and proper menu knowledge guiding guests to daily specials, ensuring dietary needs are met and delighting our guests with our unique offering of ramen and tapas. Greet guests as they arrive, ensuring proper seating arrangements and reservation check‑in or providing a proper wait‑list time, if necessary. Engage with guests to ensure a great dining experience. Embrace the JINYA culture and participate in collective proper company greetings, such as “Irasshai” and “Arigato.” Communicate clearly and concisely in a positive and professional manner with guests and team members, both front and back‑of‑the‑house operations. Answer phone calls, take reservations and assign guests to proper tables while maintaining consistent server rotation, when needed. Ensure cleanliness of service station, including any area visible to guests upon seating. Support team members in front‑of‑house operations, such as refilling beverages, organizing table arrangements, table maintenance, polishing plates or glasses, resetting tables or other necessary items as requested or needed. Respond to minor guest complaints, and alert management of any major or critical guest or service concerns. Know restaurant information, such as hours of operations, menu, allergies, table numbers, payment options and any relevant information to the operations of the restaurant. Promote and execute JINYA’s core values of Teamwork, Hospitality, Authenticity, Creativity and Integrity. Complete projects and/or tasks as requested or required by manager(s) or supervisor(s). Required Competencies Minimum 2‑3 years bartending experience, preferably in a high‑volume atmosphere. Outstanding and professional verbal and written skills; strong ability to multi‑task. Positive attitude and ability to work well under pressure. Ability to read and comprehend simple instructions, short correspondence and memos. Ability to write simple correspondence. Willing to follow instructions and ask questions for clarification, if needed. Experience operating POS system or Host System (OpenTable or similar). Ability to lead by example, inspire and motivate team spirit and effectively present information in one‑on‑one settings and/or small group situations. Must be dependable and reliable; self‑motivated and self‑initiated to ensure the restaurant is clean and presentable to guests. Experience working in a multi‑cultural environment. Ability and willingness to work flexible hours, including weekends and holidays. Able to work in a standing position for long periods of time. Able to safely lift and easily maneuver through a restaurant with limited space. Required Education Be able to write and speak English. Must have appropriate city, state and federal certifications according to location of the restaurant, including alcohol and food handling certificates. Work Environment This job operates in a fun yet professional restaurant environment. This role routinely moves inside and outside of the kitchen and operates tools such as trays, glassware, plates and other restaurant equipment. Servers will occasionally ascend/descend a ladder to reach overhead items, if needed. Servers will frequently communicate with staff, guests and other team members; must be able to exchange accurate and factual information in all cases. Physical Demands The physical demands described here are representative of those that must be met by our team member to successfully perform the essential functions of this job. While performing the duties of this job, the team member is regularly required to talk and hear. The team member is required to frequently stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The team member must be able to distinguish between sweet, savory and other food flavors. The team member will work indoor and outdoor environments, which might be hot, humid and wet. Be able to reach, bend, and frequently lift/move up to 50 pounds. Be able to work in a standing position for long periods of time. Please note: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice. Ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. #J-18808-Ljbffr Jinya Ramen