Cloud Engineer II- Eng

Why UKG At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. UKG Cloud Infra Network team is seeking a Cloud Network Engineer with private and public cloud experience to join our Cloud Infrastructure team, supporting our private and public cloud solutions. As our products grow, we are continually enhancing our cloud‑based infrastructure to scale and improve our services' performance, scalability and reliability. In this exciting and dynamic role, you will help support and improve the networking infrastructure for our public and private cloud environments. With the tremendous growth we are experiencing, UKG is looking for individuals who come together with teammates to share knowledge and skills across the global organization. The ideal candidate will have a deep passion for evolving processes and technologies, strive to innovate, have an automate‑everything mindset and will be relentless in their pursuit of a flawless customer experience. Responsibilities Analyze data to diagnose and identify root causes to network‑specific events. Participate in on‑call rotation and handle escalations in a fast‑paced environment. Provide user support, incident responses, and detailed summary to leaders or upper management. Proven familiarity and experience with Network automation, orchestration and Infrastructure‑as‑Code technologies. Responsible for UKG's data network infrastructure including but not limited to routers, switches, firewalls, network taps, tools, and load balancers; both physical and virtual. Design and maintain continuous integration systems. Build out test and production network appliances, installation of software and applications via infrastructure as code automation. Improve, innovate, and create enhancements to existing processes and policies. Assist in the architecture, design, implementation in both our private and public cloud builds. Ensure that proper operational plans and documentation are delivered with each initiative. Provide and maintain clear, consistent, and accurate documentation of network topologies and standards, including documentation of ISO and other related standards and/or regulatory compliance. Work from ticket queue on provisioning, break‑fix, and new initiatives along with maintaining, troubleshooting, and supporting all adds, moves and changes to the environments. Follow routine operational tasks such as device backups, code management, configuration compliance, reporting, environmental and performance management while adhering to security policies. Perform all tasks within security, governance, and compliance standards and guidelines. Qualifications 2+ years of proven and real‑world experience in the implementation of complex networking concepts. 2+ years of experience in the implementation of mission‑critical public cloud deployments. Experience with load balancing strategies/ techniques, expertise in application switching/traffic management, knowledge of persistence and SSL certificates. Experience with working with tunneling technologies including IPSEC and SSL VPNs and GRE tunneling. Company Overview UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people‑first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at Equal Opportunity Employer UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster UKG participates in E‑Verify. View the E‑Verify posters here. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email View email address on click.appcast.io. The pay range for this position is $80,800 to $116,150. The actual base pay offered may vary depending on skills, experience, job‑related knowledge and work location. In addition to base pay, employees may be eligible to participate in a performance‑based bonus plan and to receive restricted stock unit awards as part of total compensation. Learn more about UKG's benefits and rewards at #J-18808-Ljbffr Fairygodboss