Head of Account Management

About the Business At ICIS, our mission is to optimize the world’s resources. We help companies make strategic, sustainable decisions by bringing transparency to markets across the world. We create a comprehensive view of commodities markets, providing companies with the data and intelligence to successfully navigate across global value chains every day. Our customers benefit from instant access to price assessments, reports and forecasts, a dedicated news channel and supply and demand data. Role Overview Your primary role will be to fuel the commercial growth and boost customer satisfaction across an established account base. You will lead a team that manages various customer types, including some of our largest and most strategic accounts. You will be responsible for the continued development and support of your team, creating senior, strategic relationships within your region to further enhance client satisfaction and overall partnership. You will support ICIS’ strategic priorities, working alongside global cross‑functional teams including Business Solution, Marketing, Product, Strategy, Consulting and Content. Responsibilities Exceed financial and wider business objectives. Create a high-performance sales culture that will differentiate ICIS via commercial excellence. Capture market share and deliver customer value. Lead, develop, inspire and motivate your team to deliver against business and team objectives. Apply resources into areas of best impact to execute on market strategy. Increase both customer and employee satisfaction, engagement, mission impact, loyalty, innovation and revenue. Develop a deep understanding of customer workflow, market trends, opportunities and threats. Qualifications Significant experience in commercial execution with large customers in the Chemical and Energy markets. Proven track record of driving growth to exceed financial and other business objectives in complex customer organizations. Ability to foster collaborative environments that capitalize on cross‑functional communication and teamwork. Strong experience in creating and developing sales strategies to maximize go-to-market resources and execute against market opportunity. Past experience of building comprehensive territory plans with growth opportunities and risks. Demonstrate extensive experience of C‑level commercial negotiations. Be passionate about a world-class customer experience. Proven track record of leading teams in value-based customer‑centric buying methodologies and exceeding objectives and financial goals. Proven ability to identify, hire and develop high‑performing talent and manage underperformance. Ability to champion diversity and representation, as well as lead proactive succession planning and talent management to improve customer outcomes. What We Offer Competitive salary + commission. Benefits package including generous holiday and healthcare. 401(k) match up to 5%. Opportunity to contribute in a highly collaborative culture of high performance and success. Coaching and learning culture that encourages a try‑fail‑learn‑win approach with 2 hours dedicated self‑learning time each week. Talent development support for career growth within the company. U.S. base pay range: $98,500 - $183,000; total target cash range: $151,700 - $281,500. Geographic differentials may apply. Pay mix between base and variable pay varies based on sales role; discuss with recruiter. Equal Opportunity Employment We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights. #J-18808-Ljbffr