Support Specialist

Please see Special Instructions for more details. Join Our Team! Valencia College is now hiring a part–time Support Specialist to join the AVP Enrollment Services Department at the Osceola campus. About Valencia’s Student Services: The Student Services office supports current and incoming Valencia College students by providing assistance through First Stop , helping students navigate admissions, registration, financial aid, online tools and services, and more. We are looking for someone who has strong interpersonal and communication skills, with the ability to effectively interact with others and provide excellent customer service; can communicate effectively both orally and in writing; can work effectively in a flexible environment, exercise sound judgment and discretion, and work efficiently and accurately without close supervision; and is comfortable using a personal computer and standard office equipment. Valencia’s Total Rewards package features: FICA Alternative to Social Security Free Lynx Bus Transportation Retirement Saving Options Educational and Professional development opportunities for you and so much more…. Additional Information: This position operates in a fully onsite environment. This position is eligible for Veteran’s Preference under Florida Statute 295.07(5)(a), F.S . Applicants must complete the entire online application and include work history, even if attaching a resume. Any incomplete applications will not be considered. Please note that you will need to establish and maintain Florida residency within 30 days from your start date if selected for this position. Selected candidates recommended for hire may be required to complete pre-employment screenings as a condition of employment, which may include but are not limited to: a criminal background check, drug screening, professional reference verification, and driver’s license verification. The Office of Organizational Development and Human Resources (ODHR) will confirm applicable requirements during the hiring process. About this Position Position Number Position Number HR0190 Position Title Position Title Support Specialist Job Type Job Type Staff

FT/PT

FT/PT Part-Time Employee Class Description Employee Class Description C3-Staff PT (ed. support) General Position Description Performs general clerical and reception duties within the department. Works under general supervision within the department. Flexible Work Arrangement Flexible Work Arrangement Majority/Primarily On-site: Employee performs the majority of job duties on-site, but may occasionally work remotely. Grade Grade 2021 Exemption Status Exemption Status Non-Exempt Posting Number Posting Number S4080P Location(s) Location(s) Orlando, FL 32801 -Downtown Campus, Kissimmee, FL 34744 -Osceola Campus Proposed Work Schedule (Please note hours subject to change based on business needs) Monday through Friday. Work hours will be scheduled between 8:00 a.m. and 5:00 p.m. The specific schedule will be determined at the time of hire based on departmental needs and the selected candidate’s availability. Candidates will have the opportunity to discuss their availability during the hiring process. Temporary Position (Temp or Grant Funded) Details Salary Range Salary Range $ 16.25 per hour Essential Job Functions

1. Performs general clerical and reception duties within the department; greets and directs walk-ins.
2. Answers telephone, refers calls and takes messages for department staff.
3. Performs basic data entry and types correspondence for department as directed by the supervisor.
4. Operates standard office equipment as needed to perform tasks.
5. Other related duties as assigned.

Qualifications Drivers License Requirement Drivers License Requirement Drivers License Requirement Not Applicable Required Qualifications Required Minimum Education Required Minimum Education High school diploma or general education degree (GED). Required Field of Study Other Required Qualifications Required License/Certification Preferred Qualifications Preferred Education & Field of Study Preferred Type of Experience Six (6) months experience in a customer service or clerical position. Preferred Licenses/Certification Knowledge, Skills and Abilities Knowledge, Skills and Abilities

1. Ability to organize and prioritize assignments.
2. Ability to effectively interact with others.
3. Ability to communicate effectively both orally and in writing.
4. Ability to use a personal computer and office equipment.
5. Basic keyboarding skills.

Working Conditions General Working Conditions This job primarily operates in a professional office environment. The employee will routinely operate standard office equipment including but not limited to computers, keyboards, mouse, phones, photocopiers, printers, scanners, filing cabinets and fax machines. While performing the duties of this job, the noise level in the work environment is usually quiet to moderate. Typical physical competencies include but are not limited to frequently remaining stationary, moving, reaching, positioning self and occasionally ascending/descending, lifting/moving objects weighing between 5-15 pounds. This job also entails frequently communicating, discerning and exchanging information, detecting and perceiving objects up close, at a distance, and the ability to adjust focus. Cognitive abilities include but are not limited to frequently using discretion, judgment, reasoning, memory, learning, maintaining confidentiality, comprehension, problem solving, and decision-making. The typical work environment, physical and cognitive demands listed above are representative of those that must be met by an employee to successfully perform the essential functions of this job. The College has a process to identify and make available reasonable accommodations to enable individuals with disabilities to perform the essential functions. Job specific working conditions Job Specific Designation Supplemental Questions Required fields are indicated with an asterisk (*). Documents Needed to Apply Required Documents Resume/Vita Optional Documents Cover letter Veterans Preference Verification Documentation Reference Letter 1 Reference Letter 2 Other Documents #J-18808-Ljbffr Valencia College