Manager, Project Management - Global Payment Network PMO

Manager, Project Management - Global Payment Network PMO

This Project Manager will sit with the Global Payment Network (GPN) PMO and support specifically the Digital Programs and Projects. The individual will be responsible for full lifecycle program delivery for Digital Platform Projects which may include domestic and international eCommerce and tokenization work within the Digital Platforms. This role partners closely with product peers, technology partners and operations and process teams coordinating well-managed deliveries across multiple functions and lines of business.

General Responsibilities

• Manage multiple program/project deliveries that impact Digital Platforms (i.e. new partner Launches, network improvements and priorities)
• Full engagement and delivery of programs, including discovery/portfolio tracking, project tracking and execution, & governance and well managed activities
• Owns the end-to-end management of initiatives from the 'Manage' phase onwards, including seamless handoff from Portfolio Management, and ensuring all requirements are met.
• Collaborate with all levels of the organization to monitor and manage the critical path, plan contingencies, facilitate scope changes, and control resource expenditure
• Full service management of communications and stakeholder engagement including reporting on program and feature delivery progress, managing escalations and impediment resolution
• Insights and improvements for future programs/project based on execution learnings
• Build and maintain high trust relationships with partner teams across the Network to keep abreast of current strategies and manage work in progress
• Lead the management of complex technical interdependencies, coordinating cross-functional delivery teams, and proactively mitigating execution risks to ensure seamless deployment.
• Facilitate standard PMO routines (e.g., S3 status huddles, decision forums, and leadership reviews) and drive adherence to standard artifact templates to ensure data transparency and regulatory compliance.
• Identify Jira tagging/reporting issues and work across product teams to troubleshoot access, data entry & reconcile Jira Basic

Basic Qualifications

• Bachelor’s Degree or Military experience
• At least 3 years of Project Management experience

Preferred Qualifications

• Master’s degree or an advanced certifications (CSM, CPO, SAFE)
• 4+ years of experience as a Project Manager
• 2+ years of experience in Program, Portfolio or Product Management
• 2+ years of experience in Financial Services
• 2+ years of experience in the Consumer Credit Card industry

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Salary

• Chicago, IL: $138,100 - $157,700 for Manager, Project Management
• McLean, VA: $151,900 - $173,400 for Manager, Project Management
• New York, NY: $165,700 - $189,200 for Manager, Project Management
• Richmond, VA: $138,100 - $157,700 for Manager, Project Management
• Riverwoods, IL: $138,100 - $157,700 for Manager, Project Management

Currency bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website.

Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please.

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace.

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit.