Field Service Technician

Job Description Under the guidance of an experienced Field Services Engineer or Technician, the successful candidate will be involved in the inspection, testing, and troubleshooting of moderately complex electrical systems and associated apparatus. Work may be performed in low-, medium-, or high-voltage systems. The candidate will learn how to operate test instruments, support protection and controls testing, and gain experience in the fundamentals of electrical system components and overall structure. The ideal candidate has solid planning, organizing, time management, communication, and problem-solving skills and completes work with a focus on safety, quality, and a sense of urgency. This position is based in Florida or the Carolinas, and the fieldwork is located throughout the region. This Opportunity Supports a wide range of testing and commissioning activities through application of client testing standards, industry standards (IEEE, NETA, NFPA, NESC), and manufacturer recommendations. Works under limited supervision, independently executing moderately complex assignments, and contributing to regulatory compliance, safety adherence, and data integrity across active job sites. Provides day-to-day support to field teams, helps resolve challenges on‑site, and mentors junior technicians to promote quality, efficiency, and safe work practices. As one of the world’s leading professional services firms, WSP brings world‑class expertise in power delivery, power generation, and project management with its recent acquisition of POWER Engineers, Inc. Our vision is to be the preeminent pure‑play global consulting firm for the world’s energy transition—and we need your help. Your Impact Perform assigned testing and commissioning tasks for Protection and Control systems on high voltage substations. Perform on-site hands‑on protective relay testing using relay test sets such as Omicron CMC 256/356 or Doble F6150. Examples of relays to be tested are SEL-311L, SEL-387, SEL-487, SEL-421, SEL-351S, GE L90, GE D60 among others. Use field forms, digital data tools, and mobile applications to document site activities. Perform equipment cleaning, inventory control, and calibration as directed. Support the Project Lead or Field Supervisor on projects. Escalate complex technical problems or unexpected field conditions to the site lead or project manager. Participate in daily safety briefings and ensure compliance with health and safety protocols. Communicate progress, field observations, and potential delays to the project team. May review the work of less experienced technicians for quality and accuracy, providing informal guidance as needed. Maintain attention to detail when filling out logs, photo documentation, and label entries. Collaborate with other technicians to maintain workflow, safety, and quality standards. Assist in monitoring subcontractor performance and activities and report observations to field leadership. Perform clerical responsibilities such as timecards, expense reports, and project reports. Exercise responsible and ethical decision-making regarding company funds, resources, and conduct, and adhere to WSP’s Code of Conduct and related policies and procedures. Perform additional responsibilities as required by business needs. Required Qualifications High school diploma or equivalent. Minimum of 7 years of experience in the electrical testing industry, including experience in medium and high voltage circuit breakers, power transformers, instrument transformers, and substation protection and controls testing. Demonstrable expertise on transmission, generation, and distribution relays (SEL, Basler, Beckwith, and GE families) and protective schemes. Technical skills related to protective relays include relay calibration utilizing test sets/measuring devices such as Omicron CMC 256/356 and Doble F6150, control scheme testing, testing of the sensing CT/PT circuits, ability to upload settings to microprocessor relays, and static & dynamic testing of microprocessor‑based protective relays. Proven experience with electrical field testing standards, practices, and procedures, such as NETA, IEEE, and NFPA applicable standards. Demonstrable knowledge of testing electrical distribution, generation, and transmission projects with voltage levels ranging from 15 kV to 500 kV, including protective relays and circuit breakers. Experience using technical software such as ProTesT, Protection Suite, ENOSERV RTS, Omicron Test Universe, and AcSELerator Quickset for testing purposes and data review. Experience with reading and understanding electrical drawings. Ability to identify routine field challenges and equipment issues, responding within established procedures and escalating atypical conditions. Skilled in preparing field logs, sketches, and digital reports. Physical stamina to work in outdoor and physically demanding conditions. Experience collaborating with contractors, technicians, and engineers. Demonstrated commitment to field safety, quality, and regulatory compliance. Good interpersonal and verbal communication skills for field team collaboration. Capable of critical thinking and problem‑solving skills to apply technical knowledge to reach conclusions from inspection and testing results. Capability to support a wide variety of tasks in dynamic or changing environments. Ability to follow procedures, meet deadlines, and maintain accountability in the field. Commitment to continued learning and development in technical field services. Understanding of confidentiality and ethical behavior in technical environments. Competent self‑leadership with attention to detail, multi‑tasking, and prioritization of responsibilities in a dynamic work environment. Reliable, punctual, with the ability to work independently or with a team. Proven track record of upholding workplace safety and ability to abide by WSP’s health, safety, drug/alcohol, and harassment policies. Willingness and physical ability to lift up to 35 pounds individually, and up to 100 pounds with assistance. Specific vision abilities required by this job include close vision, distance vision, basic color differentiation, and the ability to adjust focus. Valid driver’s license and clean driving record. Must be willing to travel (up to 80%). Preferred Qualifications Bachelor of Science in Electrical Engineering or Technology degree in a similar discipline. Experience in testing and troubleshooting electromechanical relays. Experience in testing and commissioning electrical equipment on high voltage substations such as CTs, CCVTs, PLC systems, and DC systems, including batteries and battery chargers. Current OSHA 30-hour or 40-hour HAZWOPER certification. WSP USA (and all of its U.S. companies) is an Equal Opportunity Employer Race/Age/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Disability or Protected Veteran Status. The selected candidate must be authorized to work in the United States. #J-18808-Ljbffr