Regional Manager

Regional Manager

Department: CORPORATE-CLERICAL
Job Status: Full-Time
Days Worked: Mon., Tue., Wed., Thu., Fri.
Rate of Pay: $75,000.00 - $98,000.00 Annually


Position Description
Job Summary:

Are you a dynamic real estate professional with a proven track record in sales? Join our team at M. Shapiro Real Estate as a Regional Sales and Leasing Manager and play a pivotal role in driving occupancy, revenue growth, and resident satisfaction across our portfolio of manufactured housing communities. As a visionary leader, you will orchestrate comprehensive leasing strategies, foster a high-performing team, and shape the future of our leasing operations.

Key Responsibilities:

• Strategic Leadership: Develop and execute innovative leasing and marketing strategies that exceed occupancy and revenue targets for assigned communities.

• Team Development: Lead and mentor a team of Leasing Consultants, providing tailored training, ongoing support, and performance evaluations to maximize individual and collective achievements.

• Collaborative Excellence: Collaborate seamlessly with regional managers, property teams, and maintenance staff to ensure a seamless resident journey from move-in to move-out.

• Market Insight: Stay attuned to market trends, competition, and rental rates to craft pricing strategies and targeted marketing campaigns.

• Community Alignment: Regularly visit properties to ensure leasing and marketing efforts align with community objectives and uphold presentation standards.

• Network Expansion: Develop and manage a network to generate leasing referrals, strengthening our external presence in the local market.

• Resident Loyalty: Oversee the implementation of resident retention programs, cultivating elevated resident satisfaction and a strong sense of community.

• Marketing Synergy: Collaborate with the marketing team to create compelling collateral, online listings, and social media campaigns that attract potential renters.

• Performance Reporting: Prepare and present comprehensive leasing reports to leadership, outlining performance metrics, market insights, and actionable strategies.

• Data Management: Maintain accurate records of leasing activity, resident communications, and market analysis data to inform decision-making.

• Team Culture: Foster a positive and collaborative work environment within the leasing team, promoting teamwork and professional growth.

Training and Development Responsibilities:

• Develop and execute comprehensive training programs for new and existing Leasing Consultants, ensuring they possess the skills and knowledge to excel.

• Coordinate and lead training sessions on leasing techniques, customer service best practices, fair housing regulations, and company policies.

• Provide ongoing coaching and mentorship to improve leasing strategies and customer interactions.

• Collaborate with HR to onboard new Leasing Consultants and facilitate orientation sessions.

• Incorporate industry trends and best practices into training programs for continuous improvement.

• Evaluate training effectiveness through assessments, surveys, and performance metrics.

• Organize role-playing sessions and workshops to enhance leasing skills and negotiation tactics.

• Serve as a subject matter expert during training sessions and team meetings.

Required Skills/Abilities:

• Proven sales and leasing success within the industry.

• Exceptional leadership, team management, and communication skills.

• Proficiency in leasing and property management software.

• In-depth knowledge of local market trends, rental rates, and competitor analysis.

• Strong negotiation skills and the ability to close deals effectively.

• Excellent organizational skills with the ability to manage multiple priorities.

• Analytical mindset with the ability to interpret leasing data.

• Customer-focused approach with a commitment to outstanding experiences.

• Flexibility to work weekends and evenings as needed.

Education and Experience:

• Ability to travel is required.

• Minimum of three years of sales and leasing experience in manufactured housing communities.

• Previous leadership or management experience is highly desirable.

• Knowledge of fair housing laws and regulations.