Multichannel Forecast & Capacity Planner
Healthfirst
Healthfirst in New York is seeking a Workforce Enablement Forecast Planning Analyst to execute and manage forecasting and capacity planning activities. The analyst will support service level goals across a multichannel contact center, collaborating with leadership on operational performance and staffing needs. The ideal candidate should possess experience in forecasting, strong Excel skills, and familiarity with workforce management. A High School Diploma or GED is required, with preferred experience in BPO environments. Competitive salary range and comprehensive benefits offered. #J-18808-Ljbffr Healthfirst
Vacancy posted 2 days ago
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