Project Account Manager

Project Account Manager

Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you're empowered to make decisions, find solutions and receive rewards for your hard work. This position will be located in: Bismarck, ND or Rapid City, SD, or Phoenix, AZ, or Albertville, MN, or Billings, MT, or Pewaukee, WI, or Fargo, ND.

Job Summary

The Project Account Manager provides project management skills for managing the projects of the Grid Solutions Group. Manages the flow of material from the planning phase to the completion of each assigned project. Maintains the schedule of jobs being handled, maintains accurate database on current projects, and ensures required specifications are met for all jobs in progress. Actively participates in coordinating, analyzing and acting upon information and feedback of customer needs, pricing, products, competition, and procedures. Obtains orders and provides order entry, expediting, pricing, follow-up and other value-added services, as required.

Responsibilities

Essential Functions

• Works closely with Border States' Business Development Managers, Regional Managers, and sales staff to provide product management for the assigned projects in order to meet and exceed sales and gross profit objectives.
• Projects may deal with substations, power transmission, wind and solar energy, battery energy storage, data center, Telco, or HV industrial.
• Manages the flow of material from the planning phase to the completion of each assigned project.
• Maintains the schedule of jobs being handled, maintains accurate database on current projects, and assures required specifications are met for all jobs in progress.
• Maintains a high level of teamwork and communication in ensuring a balanced workload within the team.
• Consistently provides responsive, quality service to our customers.
• Actively participates in coordinating, analyzing, and acting upon information and feedback of customer needs, pricing, products, competition, and procedures.
• After bid date, responsible for following-up on quotations to clarify product specifications, assure outstanding issues are resolved, and develop schedules that will meet customer's required deadlines.
• Responsible for the completion of each assigned project.
• Provides customers with timely follow-up on technical inquiries and requests.
• May perform material takeoff of bids that could include products such as wire and cable, transformers, splices, terminations, switchgear, apparatus and specialty equipment.
• May develop quotations for customers within the company profit objectives and guidelines.
• May assist with negotiating with vendors for best pricing and best delivery of products to customers and/or jobsites.
• Works with the legal department with contract review and identifies areas of risk as necessary.

Non-essential Functions

• Completes project group job form with customer information for each project handled.
• Responsibilities may include overseeing all or some of the following; product application and support, estimating, procurement, material management, staging, kitting, storage, job site delivery, back hauling and project close out.
• May be responsible for calls on customer accounts and actively seek to develop new accounts to secure orders and generate sales of products and services.
• May be required to consult with engineers and developers on given projects.
• Provides customers with timely follow-up on technical inquiries and requests.
• Provides assistance in purchasing functions, product evaluations, inventory management, pricing development, and other related services.
• Contacts vendors for pricing, as needed.
• Attends training programs, as required.
• May assist with trade shows, as needed.

Qualifications

Business or trade degree preferred or the equivalent in work experience. 2 years of prior customer service, quotation, or sales experience with strong knowledge of electrical products and utility systems preferred. Comprehensive knowledge of product lines and applications, alternate product substitutes, and supplier pricing policies preferred. Ability to read, write, and speak in English. Prefer strong working knowledge of PC for Windows, Microsoft Office (Excel, Word and PowerPoint), internet, email, and SAP software. Technical ability to understand electrical systems and product applications with prior electrical distribution experience preferred. Technical ability to read specifications and drawings highly preferred. Excellent interpersonal, written and verbal communication, reading, and customer service skills preferred. Ability to effectively plan, organize, and work well on a team. Excellent customer service skills include being competent, accurate, responsive, and engaged.

Physical Requirements

Lift and carry requirements (weight and frequency): Occasionally 0 – 33% Frequently 34 – 66% Continuously: 67 – 100% Lift from Floor to Waist: < than 10 lbs. - Occasionally 10 to 25 lbs. - Occasionally 26 to 50 lbs. - Occasionally 51 to 75 lbs. - Occasionally 76 to 100 lbs. - Occasionally 101 + lbs. - Occasionally Above Waist Lift: < than 10 lbs. - Occasionally 10 to 25 lbs. - Occasionally 26 to 50 lbs. - Occasionally 51 to 75 lbs. - Occasionally 76 to 100 lbs. - Not at all 101+ lbs. - Not at all Unilateral Carry: < than 10 lbs. - Occasionally 10 to 25 lbs. - Occasionally 26 to 50 lbs. - Not at all 51 to 75 lbs. - Not at all 76 to 100 lbs. - Not at all 101+ lbs. - Not at all Bilateral Carry: < than 10 lbs. - Occasionally 10 to 25 lbs. - Occasionally 26 to 50 lbs. - Occasionally 51 to 75 lbs. - Occasionally 76 to 100 lbs. - Not at all 101+ lbs. - Not at all Physical Activity Frequency at which you would do the following in a typical day: Sitting (a continuous period of being seated) - Not at all Standing (for sustained periods of time) - Frequently Walking (moving about on foot to accomplish tasks) - Continuously Bending/Stooping (downward and forward) - Not at all Crawling (moving about on hands and knees or hands and feet) - Not at all Climbing/Walking Stairs (ascending or descending) - Occasionally Reaching (extending arms in any direction) - Occasionally Crouching/Squatting (bending the body downward and forward by bending leg and spine) - Occasionally Kneeling (bending legs at knee to come to rest on knee(s)) - Occasionally Balancing (maintaining body equilibrium to prevent falling) - Frequently Repetitive Motion (substantial movement (motions) of the wrists, hands, and/or fingers) - Occasionally Trunk Rotation (movement in any direction, whether standing or sitting, with at least one foot stationary and in contact with the floor) - Not at all Pushing/Pulling (using upper extremities to press against or draw or tug) - Occasionally Handling (applying pressure to an object with the fingers and palm) - Frequently Fingering (picking, pinching, typing; working primarily with fingers and not whole hand) - Occasionally Talking (expressing or exchanging ideas by means of the spoken word) - C ontinuously Driving (the control and operation of a fork lift) - N ot at all Desk Work (tasks generally performed at a desk, including use of a computer, printer, fax machine, telephone and other office equipment) - Continuously Use of tools (safely operate equipment needed for receiving, conveying, stocking, packaging, and shipping parts) - Frequently Hearing (perceiving the nature of sounds at normal speaking levels) - Continuously Exposure (to adverse weather & temperature conditions) - Frequently Travel (travel needed to perform job duties) - Not at all