Medical Assistant

Full-Time Medical Assistant

UPMC Community Medicine Incorporated is hiring a Full-Time Medical Assistant to help our Multi-Practice Support & Coordination team.

Hours: Monday through Friday, daylight

Location: The Southwestern Practices to include up to 5 practices.

Department Details: The Multidisciplinary Teams (MDTs) are dedicated to creating standardized, efficient, and scalable workflows that enhance patient care, support providers, and improve operational performance across the Primary Care Service Line. Through specialized teams focused on Inbox Coordination, Pre-Visit Planning, Medication Refills, and Prior Authorizations, the MDTs work collaboratively to streamline workflows, reduce administrative burden, close care gaps, and ensure timely patient support. These teams are committed to leveraging regional resources and shared expertise to provide consistent, high-quality service while allowing flexibility to meet the unique needs of individual practices. By promoting standardization, collaboration, and continuous improvement, the MDTs serve as a vital support structure for patients, providers, and care teams across the region.

The following experience is preferred, but not required: Epic and Medical Assistant experience

The following skills are preferred, but not required: Computer and Microsoft Excel skills

Responsibilities:

• Check schedules and organizing patient flow. Accompany patients to exam/procedure room. Assist patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc. Collect patient information/history; taking vitals, performing screenings per provider guidelines. Relay instructions to patients/families.
• Send/receive patient medical records in accordance with Health Insurance Portability and Accountability Act (HIPAA) and other state and federal regulations.
• Prepare patient rooms, set up instruments and equipment according to department protocol. Clean exam/procedure rooms, instruments and equipment between patient visits to maintain infection control. Clean according to scheduled maintenance program and keeping appropriate records. Manage inventory of supplies; restocking exam/procedure rooms.
• Comply with requirements of appropriate regulatory agencies (i.e. OSHA, CLIA, PA Department of Health). Maintain strict confidentiality related to medical records and other data. Comply with all UPMC Health System policies and procedures.
• Perform phlebotomy, EKG's, and level one labs. Perform clinic procedures according to policy and procedure. Assist physicians with procedures. Document patient information into the medical record.
• Answering calls and providing pertinent information including patient education as directed.
• Obtain lab/x-ray reports, hospital notes, referral information, etc. Complete forms/requisitions as needed. Schedule appointments. Verify insurance coverage and patient demographics. Prepare and managing charts to ensure information completed and filed appropriately. Other front office responsibilities, as required.
• Under the direction and supervision of a physician, administer injectable medication and vaccines when appropriate.

• High school diploma or equivalent is required.
• Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities.
• Licensure, Certifications, and Clearances: CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire. Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR). Act 34.

UPMC is an Equal Opportunity Employer/Disability/Veteran