Insurance Agent I

Berkshire Hathaway Homestate Companies

Omaha, NE

# Insurance Agent IApplylocations: Omaha, NEtime type: Full timeposted on: Posted Todayjob requisition id: R14858Company:NICO National Indemnity Company**Want to work for a company with unparalleled financial strength and stability that offers “large company” benefits with an exciting, friendly, and “small company” atmosphere? Our companies, as members of the Berkshire Hathaway group of Insurance Companies, provides opportunities for professionals interested in just that.**The **Insurance Agent** at Milepost Insurance Agency LLC delivers exceptional customer experiences by helping prospective and current policyholders navigate their insurance needs. This role is responsible for selling new policies through inbound calls, assisting customers with coverage questions, explaining insurance options in a clear and understandable way, and providing ongoing support throughout the customer journey. The Insurance Agent works in a fast-paced, high-volume call center environment and contributes to a collaborative, team-focused culture centered on trust, service, and customer success.This position is based in **Omaha, NE**, with a **hybrid work structure** following training (50% in-office, including designated team days). Training is conducted **100% in-office**. A dedicated, distraction-free home workspace is required for remote work days. This position is **salaried (no commission)** and is **not eligible for employer visa sponsorship**.**What will you do?*** Sell new insurance policies through inbound customer calls—no cold calling required.* Guide customers through coverage options and recommend appropriate insurance solutions.* Explain insurance products and policy details in a clear, easy-to-understand manner.* Provide outstanding service by answering policyholder questions and resolving concerns.* Manage a high volume of calls while maintaining accuracy and professionalism.* Utilize multiple systems to document interactions, process requests, and update policy information.* Support customers throughout the quoting, purchase, and policy service experience.* Maintain compliance with agency procedures, licensing requirements, and customer privacy standards.* Collaborate with teammates to deliver exceptional customer experiences and achieve service goals.* Participate in training and development opportunities to expand insurance knowledge and skills.**What are we looking for?*** Property & Casualty license strongly preferred.* A minimum of two years relevant work experience **OR** a minimum of two years post-secondary education.* Solid computer and multi-tasking skills.* Ability to effectively communicate, verbally and in writing.* Ability to work comfortably in a fast-paced, high-volume call center environment.**Someone who may excel in this role:*** Enjoys helping customers and building trust.* Communicates complex information clearly and simply.* Thrives in a fast-paced, high-volume environment.* Demonstrates empathy, patience, and strong listening skills.* Is comfortable guiding customers through coverage and purchase decisions.* Multitasks effectively while maintaining accuracy and attention to detail.* Adapts quickly to feedback, change, and new information.* Balances independent work with strong teamwork and collaboration.* Stays organized and manages competing priorities effectively.* Is motivated by delivering exceptional customer experiences.**We want you to be involved!** We offer Employee Resource Groups for volunteering, connecting with others, social gatherings, and professional development. We also regularly seek employees input through companywide surveys.**We care about your health and wellbeing!** Our Wellness program is integrated into the Company culture with an online wellness portal that offers a year-round, one-stop-shop to manage and track all areas of health, our Omaha office boasts a complimentary state-of-the-art onsite fitness center, and a robust wellness program.**Benefits, Perks and more!** We offer retirement and savings plan with immediate enrollment with 100% employer match up to 5%, Medical, Dental and Vision for regular, full-time employees and eligible dependents, a dedicated Learning & Development program for employees to grow personally and professionally, 100% upfront Educational Reimbursement program, subsidized downtown parking, competitive time off policies including parental leave, an Employee Assistance program and much more!### About UsThe Berkshire Hathaway Homestate Companies (BHHC) are a group of six insurance carrier that are part of the Berkshire Hathaway Insurance Group. Headquartered in Omaha, NE, and with more than 45 years in business, BHHC has evolved from a regional carrier to a national insurance group writing a diverse book of policies from coast to coast. We insure challenging classes in today’s commercial auto & property marketplace, such as trucking, public auto, vacant and rental properties, and so much more. BHHC has earned an enviable record of success in the insurance industry that is supported by A.M.Best’s highest financial strength rating of A++.We value each individual and recognize that attracting and retaining high quality talent is essential to the success of our company. With hands-on training and maintaining a small company feel within our larger organization, we have created an atmosphere where “team players” thrive.A comprehensive benefits package is available for regular, full-time employees, including health, vision, dental, life and disability insurance as well as a 401(k) with company match. We also proudly offer 100% upfront tuition reimbursement to regular, full-time employees, to further your education. Our Omaha office boasts a complimentary state-of-the-art, on-site gym, a robust wellness program, low-cost downtown parking, and numerous volunteer and networking opportunities with other emerging professionals.
J-18808-Ljbffr Berkshire Hathaway Homestate Companies

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