Customer Service Representative
$17 - $20 per hourPremier Aquatics
Customer Service Representative
NO EXPERIENCE NEEDED
PART-TIME/HOURLY TEAM MEMBERS ELIGIBLE FOR RAISE AFTER EVERY 60 SHIFTS
COMPENSATION
$17.00-$20.00/hour
Part-time, hourly
Availability needed: Tu/Th 6am- 10:30am
SUMMARY
As a Customer Service Representative, you will serve as the main contact for the public swimmers and the families participating in the Premier Swim programs. Your primary duties revolve around ensuring precision in check-ins, maintaining a structured approach to swim lessons, and providing adept assistance to patrons for inquiries, concerns, or necessary account modifications. This role demands a steadfast commitment to accuracy, efficiency, and professionalism in order to uphold the standards expected in such a responsible position.
ESSENTIAL DUTIES
- Assist with all opening and/or closing procedures at the facility
- Ability to learn and execute all front desk admin duties
- Being proactive and looking for ways to improve class fill rates and family happiness
- Contributing to team culture by participating in team events and cultivating a positive atmosphere
- Proficient in all technology platforms utilized by Premier Aquatics
- Maintain a high level of customer service to patrons
- Ensure that all rules and appropriate safety measures are stated and communicated clearly
- Know all swim programs, events, and other activities that occur at the Paramount Aquatic Center
- Attend quarterly in-service training programs
- Perform other duties as assigned
Vacancy posted 3 days ago
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