Communications Specialist

Communications Specialist

The Communications Specialist is responsible for developing and executing internal and external communication strategies that enhance brand awareness, support organizational growth, and strengthen engagement with clients, employees, and the community. This role will own the Angels of Care website and all internal channels (e.g. newsletters, Sharepoint) and will leverage digital media platforms as well as content creation tools to ensure all messaging aligns with the organization's mission, values, and brand standards.

This position collaborates cross-functionally to support strategic initiatives and serves as a liaison with external partners. Strong critical thinking, creativity, and the ability to effectively communicate sensitive and impactful messaging in a fast-paced healthcare environment will be critical to success.

In this role, you will:

• Own and manage external communications across digital channels, including website inquiries, online reviews, client updates, and community engagement.
• Design and execute automation initiatives to streamline and accelerate responses to daily high volumes of inquiries via contact forms on the Angels of Care website
• Creation of internal content such as HALOS newsletters, announcements, and communication distribution lists
• Collaborate with other departments in the company to plan, design and execute marketing and communication strategies
• Write and distribute unique content that effectively conveys messages and calls-to-action while ensuring the message is consistent and engaging
• Identify communication gaps, anticipate questions, solve problems, and recommend improvements that align with company values
• Serve as liaison between external organizations and Angels of Care leadership
• Develop and maintain branding standards with an extensive understanding of company's history, mission and values
• Develop, organize and manage company programs that increase client/employee satisfaction while promoting company values with brand awareness in mind
• Participate in digital media on-call schedule while maintaining company's digital media response standards
• Design and develop clear, visually engaging presentations that effectively communicate key messages to internal and external audiences.

Qualifications:

• Bachelor's degree in Communications, Marketing, or similar field is preferred
• Understanding of and ability to use necessary design and communication platforms such as Adobe Creative Suite (Photoshop), Canva, Mailchimp, Google Business, all digital platforms
• Experience creating content and pages for Microsoft SharePoint
• Interpersonal, organizational and excellent written and verbal communication skills

Why Angels of Care

In addition to our great benefits, we offer a fun and supportive culture rooted in our values of Heart, Advocacy, Love, Outreach, and Speed (HALOS). At Angels of Care, you'll have the unique opportunity to make an impact while working with dedicated, talented colleagues. We believe in fostering career advancement and providing opportunities for you to expand your skill set, take on new responsibilities, and grow alongside the company.

• Competitive Pay
• Paid Time Off
• Medical, Dental, & Vision Plans with a generous contribution from AOC
• HSA/FSA
• Mental Wellness Benefits
• 401K
• Discounts on Pet, Home, and Auto Insurance
• And more!

U.S. Equal Employment Opportunity/Affirmative Action Information: Individuals seeking employment at Angels of Care Pediatric Home Health are considered without regards to race, color, religion, sex, sexual orientation, gender identification, national origin, age, marital status, ancestry, physical or mental disability, or veteran status.