Marketing Call Center Agent-Tahiti Village

Job Description

Job Description

We Put the World on Vacation

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

 

Travel + Leisure Co. recently acquired Yes& Vacations and Spinnaker Resorts, adding 23 resorts in destinations like Maui, Las Vegas and Hilton Head. This role has joined the Travel + Leisure Co. family, and applicants will be applying directly to Travel + Leisure Co.

The Outbound Agent will contact prospective customers over the phone with the intention of selling marketed vacation packages which will enable them to tour our resorts and purchase the product to become owners.

Essential Job Functions
Responsibilities include, but are not limited to:
• Responsible for contacting prospective customers through outbound calls with the intention of selling vacation ownership (60%)
• Attend meetings as required (10%)
• Ensure compliance with; Quality Assurance, Do Not Call Regulations, (25%)
• Set and review weekly performance goals (5%)

Travel Requirements
0%

Minimum Requirements and Qualifications

a) Education
• Must have a minimum High School Diploma or GED

b) Training requirements
• Successful completing of on boarding training
• All associates are responsible for ensuring that they remain up to date on all required courses
• Participate in coaching sessions

c) Knowledge and skills
• Excellent communication skills
• Strong client focus
• Sales minded professional (hospitality, sales, call center, server, or marketing experience)
• Ability to overcome objections
• Ability to work in a goal and performance based environment

d) Technical Skills
• MS Outlook, MS Word, MS Excel

e) Job experience
• Minimum of 6 months sales experience, preferably in a production driven environment

Experience equivalent to the education requirement may be accepted in lieu of the education requirement.

 

 

 

How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Certain benefits may be available to associates working fewer hours where required by applicable law. Travel + Leisure Co. benefits include:

Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
• Wish day paid time to volunteer at an approved organization of your choice
• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
• Legal and identify theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program

 

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to View email address on ziprecruiter.com, including the title and location of the position for which you are applying.