Warehouse Operator Specialist, Team Lead

DSV - Global Transport and Logistics

At DSV, our purpose is to keep customers' supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders and society.


Close to 150,000 employees in over 90 countries work diligently to deliver great customer experiences and high-quality services.


As a global leader, our commitment to sustainable business practices is a central element of our overall business strategy.


Visit dsv.com and follow us on LinkedIn and Facebook.

Location: USA - Rio Rancho, 4100 Sara Road


Division: Solutions
Job Posting Title: Warehouse Operator Specialist, Team Lead
Time Type: Full Time

Summary

The Warehouse Operator Specialist, Team Lead supports daily warehouse operations by coordinating the activities of a designated team to ensure accurate, efficient, and safe handling of products. This role serves as the first point of contact for team members, assisting the Supervisor or Manager in maintaining workflow, productivity, and compliance with company policies and safety standards.

Duties and Responsibilities

• Lead and support a team of warehouse associates in daily operations including receiving, picking, packing, shipping, and inventory control.
• Assign and monitor work to ensure productivity, accuracy, and compliance with safety and quality standards.
• Efficiently and accurately load orders according to the appropriate doors and trailers.
• Research discrepancies that may occur in the shipping and receiving process.
• Will train new and existing associates on current Standard Operating Procedures, which includes but is not limited to: shipping, receiving, picking, and/or quality control.
• Provide on-the-job training, coaching, and feedback to team members.
• Assist with problem-solving and escalate operational issues to the Supervisor or Manager as needed.
• Ensure proper use of equipment, PPE, and adherence to safety policies.
• Perform regular quality and inventory checks to minimize errors and damages.
• Support continuous improvement initiatives to enhance efficiency and employee engagement.
• Maintain clear communication between shifts and departments to ensure smooth handoffs and workflow.

Educational background / Work experience

• Must have a High school diploma or general education degree (GED).
• 1 year experience working in a logistics/distribution/relevant environment.
• 2-3 years forklift experience.
• Current or prior MHE certification

Skills & Competencies

• Strong attention to detail accuracy and accomplish job task in a timely manner.
• Ability to perform duties with minimal supervision or guidance
• Must be able to effectively adapt to change and thrive in a stimulating, fast-pace work environment.

Language Skills

• Fluent in English (oral and written).

Computer Literacy

• Proficiency in Microsoft Office Suite (Excel, Outlook, Word).
• Knowledge of warehouse management systems is a plus.

Physical and/or Mental Requirements / Working Conditions

Physical Demands

Work is generally sedentary, with no specific need for physical coordination or effort. May require physical effort associated with using the computer to access information, or occasional standing, walking, lifting needed to carry out everyday activities. Hours can be extensive as well as occasionally staggered for multi-shift access. While performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear. The employee uses computer and telephone equipment. Specific vision requirements of this job include close vision and distance vision. Minimal travel maybe required for this role domestically and internationally.

Work Environment

While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate. The physical demands and work environment characteristics described above are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

At Will Employment

DSV Air & Sea Inc. employees are hired for an undefined period of time as "at will" employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause.

For this position, the expected base pay range is $19.48 - $24.34 Hourly. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

Information regarding DSV's benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at View email address on click.appcast.io. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV - Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.


At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook.

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Warehouse Operator Specialist, Team Lead

Rio Rancho