Concierge

Concierge PositionSouth Oxford Management is a leading full-service property management company with a presence in Texas, Georgia, Virginia, New Jersey, Florida, and Connecticut. We are committed to delivering exceptional experiences for our residents and team members alike. Our owners and leadership team bring extensive industry experience, ensuring that quality and excellence are woven into every facet of our operations—from asset management to leasing. We are passionate about creating positive experiences and believe in putting people first. When you become a part of South Oxford Management, you join a supportive team that values learning, encourages idea sharing, and actively engages in team building and community service activities.As the Concierge, you will help residents and guests feel welcome, get to know residents' names, and provide the personalized service they desire. You will regularly take and deliver messages, receive packages, and assist the leasing team with the leasing process. The Concierge will also maintain updated knowledge of the assets specific to the community's needs.Things you will do:Maintain updated knowledge of assets specific to the company's needs.Greet guests and confirm reservations.Provide excellent customer service and attention to detail.Maintain positive ongoing relationships.Maintain high ethical standards and professionalism.Multitask and prioritize as necessary to meet customer needs.Represent the company with integrity and dedication.Things you will need:Must be able to work on-site five days a week; this role is not remote or hybrid eligibleHigh School diploma or equivalentAt least one year of concierge experience in residential property management preferredWilling to work weekends and holidaysKnowledge of Yardi and other industry software preferredA sharp and professional appearanceMust be able to walk the property which includes climbing stairsMust be able to bend, stoop, squat, kneel, climb stairs, push, pull, reach, carry suppliesMay be required to lift to 25 pounds without assistanceSkills:Strong written and verbal communication skillsComputer literate and proficient in Microsoft Office applications (Word, EXCEL, Outlook)Tech savvy - able to learn/work with property management applicationsAble to multitaskWhat we will provide you:Medical/RxDentalVisionEmployer Paid Life/AD&DVoluntary Life/AD&DShort Term DisabilityLong Term DisabilityEmployee Assistance ProgramAccident PlanHospital Indemnity PlanCritical Illness PlanLegal/ID Theft ProtectionPet Insurance401(k) Retirement w/ Match + Immediate VestingPaid Holidays and Time Off (3+ weeks)Rent Discount (30%)Tuition Reimbursement ($2,000/year)Paid Parental Leave (4 weeks)Employee Referral BonusEmployee Rewards and RecognitionYou're exceptional. Let us make you feel it. Join our team.South Oxford Management LLC provides a range of insurance options and benefits for our full-time team members. South Oxford Management LLC is proud to be an Equal Opportunity Employer EOE/M/F/D/V/SO. South Oxford utilizes E-Verify, a web-based system that enables enrolled employers to verify the eligibility of their employees to work in the United States through the U.S. Department of Homeland Security and the Social Security Administration, subject to state law. South Oxford Management LLC is committed to providing a workplace that is free from the use, sale, possession, or distribution of illegal drugs and alcohol, as well as free from the abusive use of legal drugs or alcohol. All job applicants are required to take and successfully complete a drug and/or alcohol test before they will be permitted to begin employment. Applicants who refuse to take a test or fail to cooperate with test representatives will not be permitted to begin employment. If a test yields a positive result for drugs or alcohol, the Company may withdraw the offer of employment to an applicant, provided this is permitted by state law.