Senior Scrum Master / Agile Lead

Job Title: Senior Scrum Master / Agile Lead

Job Summary

We are seeking an experienced Senior Scrum Master / Agile Lead to facilitate Agile delivery, promote Scrum principles, and drive continuous improvement across cross-functional technology teams.

The ideal candidate will have strong experience in Agile delivery environments, Scrum facilitation, team coaching, sprint management, and stakeholder coordination. The candidate will work closely with Product Owners, engineering teams, QA, business stakeholders, and Agile Practice leadership to improve team agility, delivery predictability, collaboration, and overall performance.

This role requires someone who can guide teams in adopting Agile practices, remove delivery impediments, manage dependencies, and foster a culture of transparency, accountability, and continuous improvement.

Key Responsibilities

1. Scrum & Agile Ceremonies

• Facilitate daily stand-ups, sprint planning, sprint reviews, and sprint retrospectives.

• Ensure Scrum ceremonies are effective, focused, and aligned with Agile principles.

• Guide teams in defining and achieving sprint goals.

• Encourage consistent adoption of Scrum practices and Agile methodologies.

2. Agile Coaching & Team Enablement

• Coach and mentor team members on Scrum principles, Agile methodologies, and best practices.

• Promote an Agile mindset and support teams in developing mature ways of working.

• Encourage team self-organization, collaboration, ownership, and accountability.

• Help teams identify opportunities to improve delivery processes and team effectiveness.

• Share Agile best practices and lessons learned across teams.

3. Sprint & Delivery Management

• Work closely with Product Owners to maintain a prioritized, transparent, and well-defined product backlog.

• Ensure user stories meet agreed Definition of Ready (DoR) and Definition of Done (DoD) criteria.

• Monitor sprint execution, velocity, burndown charts, and delivery progress using Jira or similar Agile tools.

• Track sprint commitments, delivery risks, dependencies, and completion trends.

• Support release planning and team capacity planning in collaboration with Product Owners and delivery leadership.

4. Impediment & Dependency Management

• Identify, track, and facilitate the resolution of blockers and delivery impediments.

• Coordinate dependencies across business, technology, product, QA, and other Scrum teams.

• Escalate risks and issues appropriately to ensure timely resolution.

• Protect the team from unnecessary interruptions and maintain focus on sprint objectives.

5. Stakeholder Management & Communication

• Build strong working relationships with Product Owners, engineering teams, business stakeholders, and delivery leadership.

• Facilitate discussions around priorities, risks, issues, dependencies, and delivery commitments.

• Promote transparency through regular reporting of sprint progress, delivery health, and potential risks.

• Coordinate communication across multiple teams and stakeholders.

6. Continuous Improvement & Agile Maturity

• Drive continuous improvement through retrospectives and measurable improvement actions.

• Monitor team performance and identify opportunities to improve delivery predictability and quality.

• Support the adoption and maturity of Agile practices across the organization.

• Collaborate with senior Agile Practice members and other Scrum experts to share knowledge and improve organizational agility.

Required Skills & Qualifications

• Minimum 8 years of experience working in Agile delivery environments.

• At least 4 years of experience working as a full-time or part-time Scrum Master, Scrum Lead, or in a comparable Agile leadership role.

• Strong understanding of Scrum principles, Agile methodologies, frameworks, and practices.

• Minimum 4 years of hands-on experience using Atlassian Jira.

• Proven experience facilitating Scrum ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives.

• Experience working with Product Owners to manage and prioritize product backlogs.

• Strong knowledge of sprint tracking, velocity, burndown charts, capacity planning, and delivery metrics.

• Experience identifying and resolving blockers, risks, dependencies, and delivery impediments.

• Ability to coach teams and stakeholders on Agile practices and continuous improvement.

• Excellent communication, facilitation, conflict resolution, and stakeholder management skills.

Preferred Qualifications

• Certified ScrumMaster (CSM).

• Professional Scrum Master I (PSM-I).

• SAFe Scrum Master certification.

• Experience working with Azure DevOps or similar Agile delivery tools.

• Experience supporting enterprise Agile transformation or Agile maturity initiatives.

• Experience coordinating multiple Scrum teams and cross-functional delivery programs.

• Experience working in large enterprise technology programs, preferably within a Workday implementation or transformation environment.

Key Skills

• Scrum Master / Scrum Lead

• Agile Methodologies and Scrum Framework

• Agile Coaching and Team Enablement

• Atlassian Jira

• Sprint Planning and Execution

• Daily Stand-ups

• Sprint Reviews and Retrospectives

• Product Backlog Management

• Velocity and Burndown Tracking

• Impediment and Dependency Management

• Risk and Issue Management

• Release and Capacity Planning

• Definition of Ready (DoR)

• Definition of Done (DoD)

• Stakeholder Management

• Continuous Improvement

• Agile Delivery Governance