Human Resource Assistant

Description

Provides administrative and operational support to the Human Resources Department, including recruitment activities, employee records management, leave administration, tuition reimbursement, employee identification badges, and assistance to employees, applicants, and department staff. Maintains accurate records, protects confidential information, and supports the efficient daily operations of the Human Resources Department.

Duties and Responsibilities

1. Receives, logs, scans, and routes employment applications to the appropriate departments and assists applicants with application-related questions.
2. Posts new job openings and updates or removes job postings as directed. Assists with maintaining accurate recruitment records and related documentation.
3. Scans and uploads new employee documents and other personnel records into UKG as assigned, ensuring electronic records are accurate and organized.
4. Maintains employee records, filing systems, and document retention in accordance with departmental procedures, applicable requirements, and confidentiality standards.
5. Assists with the administrative coordination of Family and Medical Leave Act (FMLA) requests, including providing required forms and notices, tracking documentation and deadlines, maintaining leave records, and communicating with employees and management in accordance with established procedures.
6. Administers employee tuition reimbursement requests by distributing program information, collecting and reviewing required documentation, tracking requests, and coordinating processing in accordance with applicable policies.
7. Prepares employee identification badges and takes badge photographs for new and current employees as needed.
8. Maintains the employee termination log and distributes exit surveys to departing employees.
9. Assists with new employee processing and orientation preparations, including preparing and maintaining orientation packets and related materials.
10. Responds to routine employee questions regarding Human Resources processes and policies and refers complex, confidential, or sensitive matters to the appropriate HR staff member.
11. Answers and directs incoming telephone calls, greets visitors, and provides general assistance to individuals contacting or visiting the Human Resources Department.
12. Provides administrative assistance to other Human Resources personnel as requested by the Director of Human Resources.
13. Performs other related duties as assigned by the Director of Human Resources.

Requirements

1. High school diploma or equivalent required; additional education or training preferred.
2. Two years of office or administrative experience preferred; prior Human Resources experience beneficial.
3. Strong verbal and written communication skills.
4. Strong interpersonal and customer service skills.
5. Ability to organize work, manage competing priorities, meet deadlines, and work independently.
6. Ability to maintain confidentiality and handle sensitive employee information appropriately.
7. Basic computer skills, including proficiency in Microsoft Office applications and the ability to learn and use HR information systems.