Part-Time Library Assistant (NJ Room)

• Charges and discharges library material to users; answers patron inquiries pertaining to physical location of library material, library hours, digital resources, etc.; refers complex questions to supervisors; checks availability of materials; reserves library materials; locates required publications primarily based on call number
• Performs filing or shelving tasks involving the use of the Dewey Decimal Classification System and alphabetical filing systems beyond the initial letter of a word; performs searches for publications in immediate vicinity of its proper location; checks shelves to ensure materials are filed properly
• May repair library material using mending tape, paste, and brush; prepares books for circulation, which may include placing covers on material, pasting book pockets and/or data slips, spraying lacquer to protect spine, etc.
• Will be required to learn to utilize various types of electronic and/or manual recording and information systems used by the agency, office, or related units
• Operates standard library machines, such as copiers and microfilm readers
• Under supervision, assists in archival processing and metadata management
• Informs individuals of library services
• Answers telephones
• Perform other duties as assigned

• Communicates effectively using a variety of methods
• Effectively communicates relevant and timely information to appropriate stakeholders
• Develops and maintains effective relationships with others to achieve common goals
• Works effectively on teams with strong team-building skills and attitudes
• Ability to compare written and printed material for accuracy
• Ability to read with comprehension
• Ability to follow oral and written orders, directions, or plans
• Knowledge of general vocabulary, spelling and of standard English grammar
• Knowledge of filing systems
• Communicates effectively with a variety of audiences and individuals from diverse backgrounds
• Selects and applies the most appropriate and effective communication means to meet situational needs

• Contributes to and models customer service standards that enhance the user experience
• Models standards and practices for the delivery of quality internal and external customer service
• Applies customer service skills to enhance the level of user satisfaction
• Applies effective techniques to address difficult situations with users and staff
• Understands and acts in accordance with the basic values and ethics of library service

• Manages the development of one’s own learning and ongoing improvement of skills and knowledge
• Uses creative and innovative approaches
• Establishes strategies and long-range initiatives to create a learning environment within the division and the library
• Plans for and supports staff career development opportunities
• Contributes to the development and implementation of a culture that embraces ongoing learning

• Demonstrates the impact and value of the library to the community through ongoing evaluation and assessment of library services
• Maintains positive public relations through communication and promotion of the library’s values, services, accomplishments and needs to all stakeholders
• Builds relationships and support for the library with community organizations
• Contributes to creating a welcoming and user-friendly physical environment that encourages all community members to use library services

• Performs basic functions of email, calendar applications, and task management
• Understands and uses basic computer hardware, peripherals, software, and operating system functions
• Demonstrates information literacy and understands common security protocols related to Internet use
• Knowledge of Microsoft Office applications (especially Word and Excel)

• Ability to demonstrate a practical knowledge of library functions, services, terminology, techniques, procedures, and standard tools such as ILS (Integrated Library Systems), shelving arrangements, Dewey Decimal Classification System, and successful completion of relevant training within the organization

• Must be available to work evenings and weekends
• Knowledge of Jersey City’s population, geography, and/or local government

This vacancy is associated with a New Jersey Civil Service job title. The New Jersey Civil Service Commission requires all incumbents to possess and be prepared to verify the minimum experience and skills required for the associated Civil Service job title.

This position is subject to residency requirements as set forth in the New Jersey First Act and not available for work visa sponsorship.