Maintenance Assistant

Description

Summary
Responsible for supporting the safe, efficient and well-maintained operation of Artis-Naples facilities by performing routine building maintenance, preventive maintenance, minor repairs, event setup support, grounds assistance and timely reporting of facility needs through established work-order and safety processes.

Essential Duties & Responsibilities (other duties may be assigned)
• Perform basic maintenance and repairs in areas such as plumbing, electrical, HVAC, carpentry, doors, hardware, fixtures, lighting and general building systems within scope of training and authorization.
• Conduct routine inspections of assigned areas, tools, equipment and building components to identify wear, damage, unsafe conditions or preventive maintenance needs.
• Respond to maintenance requests and assist with documenting completed work, recurring issues, parts used and items requiring follow-up through the organization's work-order process.
• Assist with exterior grounds maintenance, campus appearance, debris removal, pressure washing and preparation of public-facing areas before and after events.
• Prepare interior and exterior surfaces for painting and complete assigned painting, patching, touch-up and finish repair work.
• Safely operate approved maintenance tools and equipment, including ladders, lifts, carts, hand tools and power tools, in accordance with training and safety procedures.
• Maintain clean, organized and secure work areas, tool rooms, storage areas, maintenance carts and equipment; notify supervisor when supplies, parts or tools need replenishment or repair.
• Set up, move and break down tables, chairs, office furniture, staging support items and other equipment as requested for meetings, programs, performances and special events.
• Follow all safety, security, lockout/tagout, chemical handling, personal protective equipment and incident reporting requirements; promptly report hazards, injuries, damage or urgent repair needs to the supervisor or Safety & Security.
• Provide courteous, responsive service to patrons, artists, visitors, volunteers, vendors and team members while working in public, backstage, administrative and outdoor areas.
• Maintain flexibility to work evenings, weekends, holidays and late hours, including short-notice schedule changes or urgent facility needs.

QUALIFICATIONS
Education, Experience, Competencies and Core Values

Education and/or Experience
• High school diploma or equivalent required.
• Three or more years of experience in building, facilities, venue, hospitality, campus or commercial maintenance operations preferred.
• Equivalent combinations of education, training, certifications and hands-on maintenance experience may be considered.
• Basic knowledge of plumbing, electrical, HVAC, carpentry, painting, tools, safety practices and work-order documentation is preferred.

Competencies
To perform the job successfully, an individual should possess and demonstrate the following competencies:


Problem Solving: Identifies maintenance issues, safety concerns and operational needs in a timely manner; gathers relevant information; uses sound judgment; escalates concerns appropriately; and supports practical solutions that minimize disruption to facility operations and patron experience.
Communication: Communicates clearly and respectfully with supervisors, team members, vendors, patrons and visitors; listens carefully; asks clarifying questions; provides timely updates on assigned work; and maintains professionalism in active public and event environments.
Teamwork: Contributes to building a positive team spirit; puts success of team above own interests; builds morale and group commitments to goals and objectives; supports other's efforts to succeed; fosters a cooperative work environment.
Quality and Reliability: Demonstrates accuracy, thoroughness, attention to detail, punctuality and follow-through; completes assigned work safely and efficiently; maintains clean work areas; and supports high standards for facility appearance and readiness.
Resource Stewardship: Uses supplies, tools, equipment and organizational resources responsibly; helps reduce waste; protects assets; reports needed repairs or replacements; and supports cost-conscious maintenance practices.
Inclusion and Respect: Shows respect and sensitivity for differences; contributes to a welcoming, harassment-free workplace; and provides courteous service to all patrons, artists, visitors, volunteers, vendors and team members.
Ethics: Treats people with respect; keeps commitments; inspires the trust of others; works ethically and with integrity; upholds organizational values.
Safety Awareness: Follows established safety practices, uses appropriate personal protective equipment, reports hazards promptly and supports a safe environment for employees, patrons, artists, visitors, volunteers, vendors and contractors.

Organizational Core Values
Collaborative: Work internally and externally to accomplish something together that we may not be able to accomplish separately to realize shared goals.
Transparency: Behave and communicate in a manner that exudes openness and honesty.
Excellence: A standard of performance that surpasses ordinary standards.
Accountability: The acceptance and assumption of responsibility for actions, decisions and results.
Patron-first: Place the patron at the center of our efforts.
Integrity: A commitment to the highest standards, values and principles through every action and decision.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Regularly stands, walks, bends, stoops, kneels, reaches, climbs, uses hands to handle tools and materials and communicates with others in person and by radio, phone or other approved systems.
• Frequently works on hard surfaces, including marble floors, and moves throughout indoor, outdoor, backstage, public, administrative and mechanical areas.
• Must be able to regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds and occasionally assist with moving heavier items up to 100 pounds with appropriate help, equipment or procedures.
• Must be able to climb stairs, use ladders or lifts when trained and authorized and work at heights as required by assigned duties.
• Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and the ability to adjust focus in varying light conditions.
• Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

Work Environment
Work is performed in offices, public spaces, backstage areas, mechanical rooms, storage areas, exterior grounds and other campus locations. Noise and activity levels vary from moderate to loud, particularly during performances, rehearsals, events, load-ins and maintenance projects. The role may involve exposure to cleaning products, paints, dust, outdoor weather conditions, moving equipment and standard maintenance hazards when appropriate safety procedures are followed.

The above noted position description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the employee a general sense of the responsibilities and expectations of the position. As the nature of business demands change so, too, may the essential functions of this position.