Retail Sales Associate - Golf Clubs

18.50 - 21.25 USD Hourly At PGA TOUR Superstore, we are always looking for enthusiastic, self‑motivated, flexible individuals who share a passion for helping transform our business. As one of the fastest‑growing specialty retailers, we are dedicated to hiring selfless team players from diverse backgrounds to influence the growth of our organization. Key Responsibilities Engage each Customer with world‑class service using PGATSS Service behaviors and build lasting relationships that keep Customers returning. Seek out and engage Customers throughout the Hard Goods areas (Simulators, Putting Green, Club Repair, and Accessories). Maintain a working knowledge of all front‑end operations such as returns, exchanges, gift cards, lesson redemptions, loyalty program awards, discounts, promotions, coupons, etc., and assist when needed. Assist in keeping Hard Goods areas and merchandise at a premiere stock and visual level to drive sales and enhance the Customer experience. Ensure all Hard Goods areas, equipment, and supplies are always maintained and operational, including a clean, professional presentation at all times. Demonstrate in‑depth product knowledge of various golf clubs and explain their features, benefits, and differences to Customers. Execute proper customer fittings in accordance with PGA TOUR Superstore trained fitting techniques. Demonstrate a culture of ethical conduct, safety, and compliance across all departments. Assist Customers with club fitting, selecting the right shaft, grip, and specifications for optimal performance. Stay up to date on upcoming merchandising promotions and marketing events, maintaining a strong merchandising presence throughout the life cycle of a promotion using bulletins on The Links. Champion the products and services offerings, informing, educating, and promoting offerings to Customers. Provide consistent feedback to the Sales and Service Manager on operational and merchandising opportunities to maintain the best‑in‑class experience for our Customers. Qualifications and Skills Communication: Strong listening and interpersonal skills; good verbal and written communication; ability to communicate cross‑functionally. Computer: Basic computer skills with knowledge of Microsoft Office Suite. Organization: Ability to organize multiple priorities to meet deadlines and objectives. Education: High School Diploma or equivalent. Experience: Retail sales, customer service or similar experience preferred. Working Conditions and Physical Demands Must be able to stand for extended periods, climb up and down a ladder, move throughout the store, and lift a 30 lb. box overhead. Schedule Must be able to maintain flexible availability, including nights, weekends, and holidays. Business Acumen Ability to quickly learn business acumen with appropriate training. Accountability Demonstrate strong self‑accountability and a proactive drive for results. Equal Opportunity Employer PGA TOUR Superstores is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. We comply with all laws that prohibit discrimination based on race, color, religion, sex/gender, age (40 and over), national origin, ancestry, citizenship status, physical or mental disability, veteran status, marital status, genetic information, and any other legally protected status. Employment discrimination isn’t just unlawful; it violates our policies and is not who we are. Every associate at every level in the organization is prohibited from engaging in any form of discrimination. An associate who believes s/he is being discriminated against should report it immediately to the Human Resources department. The law and our policies prohibit retaliation against anyone for making such a report. #J-18808-Ljbffr