Medical Receptionist

Are you an organized communicator with a passion for providing exceptional customer service? We're working on behalf of a client seeking a dedicated and detail-oriented Medical Receptionist to join their medical billing team. This role is ideal for individuals with healthcare or billing experience who thrive in a fast-paced environment and excel at managing multiple tasks with professionalism. If you enjoy assisting patients and healthcare providers while maintaining confidentiality and accuracy, this opportunity could be your next career move.


As the primary point of contact for billing inquiries, you'll handle incoming calls with courtesy and professionalism, helping patients, insurance companies, and healthcare providers with questions about balances, claims, payments, and account details. Your attention to detail and communication skills will keep billing operations running smoothly, supporting the administrative functions that keep healthcare moving forward.


Medical Receptionist Key responsibilities include:

• Answering and directing all billing-related phone calls courteously and efficiently
• Assisting patients with questions on account balances, payments, insurance issues, and statements
• Reviewing patient accounts and providing accurate billing details
• Confirming insurance and demographic data as needed
• Documenting all interactions and account updates in the billing system
• Escalating complex issues to specialized billing staff or supervisors
• Processing phone payments according to office protocols
• Returning voicemails promptly and professionally
• Upholding patient confidentiality in compliance with HIPAA regulations
• Communicating effectively with physicians' offices, insurers, and patients
• Assisting with administrative tasks such as filing, scanning, and updating patient records
• Supporting other departmental duties as assigned

Medical Receptionist Requirements:

• Prior experience in a medical office, billing, or customer service setting preferred
• Familiarity with medical terminology and insurance processes is a plus
• Strong verbal and written communication skills
• Excellent phone etiquette and interpersonal capabilities
• Ability to multitask efficiently in a busy environment
• Keen attention to detail and organizational skills

Perks and benefits include:

• Pay is based on experience between $17-19/hr
• Stable, long-term employment within a respected organization
• Opportunity to make a tangible difference in patient services
• Supportive team environment focused on professional growth

Ready to join a collaborative team that values professionalism and patient care? Apply now and take the next step in your healthcare administrative career!


Not ready to apply yet? Contact a professional recruiter at View email address on click.appcast.io or View phone number on click.appcast.io for a confidential conversation about your career goals.


With decades of industry experience, JFC Global, the largest locally owned and operated niche recruiting company, has built well-established relationships with hiring managers and HR professionals in our area. JFC Global has received a 9.6 NPS rating from the professionals we work with and pride ourselves on operating with the highest ethics and integrity within the recruiting industry. We look forward to putting our local connections to work for you! Direct W2 only EOE.