Tasting Room Associate

Tasting Room Associate Raymond Burr Vineyards is a boutique, family-owned winery in Dry Creek Valley, known for producing award-winning, small lot wines. We are looking for someone to join our team as a part-time tasting room associate, around 15-20 hours per week to start. Responsibilities: Greet and host guests, leading wine tastings with warmth and knowledge Present our wines, vineyard, and story in an engaging way that fits each guest's interest and experience level Introduce wine club membership and ask for the sale, with the goal of fostering lasting customer relationships Process wine orders using Commerce7 POS Manage reservations using Tock Capture accurate customer information at checkout to ensure guests are recorded properly in our systems Keep the tasting room and service areas clean, stocked, and presentation-ready Occasionally answer customer/wine club member inquiries via telephone/email/social media Occasionally pack/ship wine orders Qualifications: Hospitality, tasting room, or restaurant experience (1+ year preferred) Must be 21+ and able to obtain a California RBS (responsible beverage service) certification Genuine interest in wine, plus a willingness to learn our portfolio Present a neat & professional appearance consistent with winery hospitality Strong communication skills and a natural, unscripted style of selling Reliable and detail-oriented, with a team-first attitude Comfortable using POS and reservation software; Commerce7 or Tock experience is a plus Experience using Google Workspace (Gmail, Google Docs, Google Sheets, Google Calendar, Google Drive) is a plus Familiarity with social media content creation (Instagram/Facebook/TikTok) is a plus, but not required Adaptable and willing to perform other duties as assigned Physical Requirements: Ability to stand for extended periods, lift up to ~45 lbs (case of wine), and work in indoor and outdoor settings. Schedule: Approximately 15-20 hours per week. Weekend availability is required. Compensation: $25/hr plus tips