Application Support Engineer

Job Description

Job Description

SC State Credit Union is seeking an experienced Application Support Engineer to support, maintain, and improve the enterprise applications that power our operations.

This is a hands-on technical position with a strong emphasis on our Fiserv DNA core banking system, enterprise application integrations, and process automation. You'll work with a broad range of technologies, collaborate with infrastructure and information security teams, and help ensure the reliability, security, and performance of critical business applications.

We're looking for someone who enjoys solving complex technical problems, takes ownership of solutions, and identifies opportunities to improve systems and processes through automation.

What You'll Do

• Install, configure, maintain, upgrade, and troubleshoot enterprise applications, including Fiserv DNA and its integrated systems.
• Support application environments built on Windows Server, IIS, SQL Server, Oracle, and virtualization technologies.
• Develop and maintain scripts, application integrations, and automated workflows to streamline business and IT operations.
• Monitor application performance, scheduled processing, and system integrations; investigate failures and implement corrective actions.
• Diagnose complex application issues through log analysis, systematic troubleshooting, and root cause determination.
• Implement approved security configurations, vulnerability remediation, and application hardening in coordination with infrastructure and information security teams.
• Create and update supporting documentation of processes and procedures.

What You Bring to the Team

• Advanced knowledge of Windows Server, Active Directory, Group Policy, and Internet Information Services (IIS).
• Working knowledge of Microsoft SQL Server and Oracle, including SQL queries, database connectivity, and basic performance troubleshooting.
• Experience with scripting and automation using PowerShell, Python, SQL, or similar languages.
• Familiarity with development practices and tools such as Git, source control, and automated testing.
• Working knowledge of enterprise virtualization, storage, backup, and recovery technologies.
• Experience troubleshooting complex application, database, and network connectivity issues.
• Experience with financial institution systems, particularly Fiserv DNA, is strongly preferred.

What You Need to Be Successful

Applicants must have seven years of work experience in a computer-related field and advanced knowledge of pertinent systems, hardware, and software. A bachelor's degree in a related computer technology field or an equivalent combination of education and experience is required. Applicable industry certifications are preferred.

Benefits:

• Comprehensive benefits package that includes Medical, Dental, Vision, Prescription and Life Insurance
• 401K with employer matching contributions
• Tuition Reimbursement
• Federal Reserve Banks Holiday Schedule
• And more!