Tasting Room Associate - Part Time

Job Description:

McKinley Springs Winery is seeking motivated individual(s) to work in our Tasting Room in Richland. As a part-time Tasting Room Associate, you set the tone for the winery experience and will ensure that every guest feels a positive and genuine connection with the winery and perform at the highest level. Our goal is to create an environment in the tasting room that is welcoming to customers and showcases our wine, our story, and our brand. We want to provide customers with an experience that enhances their knowledge of McKinley Springs Wines. The ideal candidate will come into the position with general knowledge of Washington wine and a proven track record of providing superior customer experiences. This person will be the front-line point of contact for McKinley Springs club members and tasting room guests and must be able to communicate effectively.

Position Requirements:
•  Must be at least 21 years of age with High School diploma or equivalent
•  MAST 12 permit required
•  WA State Food Handlers Permit required
•  2+ years of customer service experience required (retail/hospitality preferred)
•  Be friendly, courteous, and capable of interacting with a wide variety of personalities in a professional and polite manner, with an eagerness to meet the needs of every guest
•  Learn product information to assist guests with making selections, purchases, and assisting with events
•  Assist with fulfillment of wine club and eCommerce orders as necessary, including pulling, packing, and processing wine orders for delivery, as well as curbside pickup
•  Assist management with the effective, tactful, and professional enforcement of various winery policies regarding guest use of the facility
•  General housekeeping duties to ensure the appearance and cleanliness of the tasting room are up to or exceed standards
•  Operate POS/registers to sell wine, merchandise, wine club memberships and to collect wine tasting fees as needed
•  Must be flexible and available to work varied hours, including weekends
Physical Requirements:
•  Able to lift and carry up to 50 pounds
•  Stand, walk for extended periods of time

Compensation/Benefits
$17-$20 per hour DOE
Tips
Bonuses for signing new wine club members
Employee Discount

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