Learning and Engagement Specialist

Job Description

Job Description

Learning and Engagement Specialist

The Position:

Censeo Consulting Group is seeking Learning and Engagement Specialists at multiple experience levels to support the General Services Administration (GSA) Assisted Acquisition Services (AAS) organization through the Contracted Enterprise Support (ACES) program.

Learning and Engagement Specialists will support the development and delivery of learning, workforce development, knowledge-sharing, and employee engagement initiatives. In this role, you will work with government leaders, subject matter experts, program teams, and other stakeholders to identify learning and engagement needs, develop resources and programming, coordinate learning activities, and help create opportunities for employees to build knowledge, strengthen skills, and stay connected to organizational priorities.

This position is ideal for professionals who combine strong communication and organizational skills with experience in learning and development, employee engagement, training, instructional design, or organizational development.

Key Responsibilities: 

• Support the planning, development, coordination, and delivery of learning and employee engagement initiatives.
• Work with stakeholders and subject matter experts to identify learning needs, workforce skill gaps, and opportunities for professional development.
• Support the design and development of training materials, presentations, job aids, guides, learning resources, and other educational content.
• Coordinate instructor-led, virtual, and other learning and development activities.
• Support employee engagement initiatives, events, workshops, communities of practice, and knowledge-sharing activities.
• Develop and maintain learning calendars, program schedules, participant information, resource libraries, and other program materials.
• Assist with developing communications and promotional materials that increase awareness of learning and engagement opportunities.
• Coordinate with subject matter experts, facilitators, program leaders, and other stakeholders to organize and deliver learning activities.
• Gather and analyze participant feedback, survey results, participation information, and other program data.
• Evaluate learning and engagement information to identify trends, opportunities for improvement, and future workforce needs.
• Develop reports, dashboards, presentations, briefings, and other materials to communicate program activities and results.
• Support onboarding, professional development, knowledge transfer, and workforce development activities.
• Assist with maintaining learning resources, knowledge repositories, standard operating procedures, and other workforce materials.
• Identify opportunities to improve learning experiences, employee engagement, communication, and knowledge sharing.
• Support multiple learning and engagement initiatives and priorities in a deadline-driven federal consulting environment.

The Ideal Candidate: 

At Censeo, we are looking for unique candidates whose passion and enthusiasm will help shape Censeo’s client insights and workplace culture. Our staff have a wide range of backgrounds, areas of expertise, personality types, and favorite breakfast foods. Our client and cultural successes are rooted in our team’s innovation, creative problem solving, and collaboration. The unique perspective that you bring and the way you tackle problems are much more important to us than what’s printed on your diploma. We believe an effective Learning and Engagement Specialist will be able to combine strategic thinking, analytical judgment, and strong people skills to identify and implement meaningful, practical changes for federal clients. Qualifications for the role include:

• Bachelor’s degree in education, instructional design, human resources, organizational development, communications, business administration, public administration, or a related discipline, or equivalent relevant professional experience.
• Experience supporting learning and development, training, instructional design, employee engagement, organizational development, communications, or related workforce initiatives.
• Strong written, verbal, and interpersonal communication skills.
• Experience developing training materials, presentations, job aids, guides, communications, or other learning resources.
• Strong organizational and project coordination skills with the ability to manage multiple initiatives and deadlines.
• Ability to collaborate with subject matter experts and translate complex information into clear, accessible learning materials.
• Experience coordinating training sessions, workshops, learning events, or employee engagement activities.
• Ability to collect and analyze participant feedback and program information to identify opportunities for improvement.
• Strong attention to detail and commitment to producing accurate, high-quality materials.
• Ability to work effectively with government leaders, program teams, subject matter experts, and other stakeholders.
• Proficiency with Microsoft PowerPoint, Excel, Word, Teams, and related collaboration and productivity tools.
• Experience with learning management systems (LMS), virtual learning platforms, survey tools, or other learning technologies is a plus.
• Experience supporting GSA or another federal government agency is preferred.
• ATD, SHRM, instructional design, change management, project management, or other relevant professional credentials are a plus.

Experience Levels:

• Early Career: 3+ years of experience in learning and development, training, instructional design, employee engagement, organizational development, workforce development, communications, or a closely related field.
• Mid-Level: 5+ years of experience in learning and development, training, instructional design, employee engagement, organizational development, workforce development, communications, or a closely related field.
• Senior Level: 10+ years of experience in learning and development, training, instructional design, employee engagement, organizational development, workforce development, communications, or a closely related field.

The Company:
Censeo Consulting Group is a top Washington D.C. based management consulting firm dedicated to helping public sector and non-profit clients build operational excellence, deliver better outcomes, and lower cost. We take a personalized approach to strategic consulting to solve our clients’ most complex problems and build operational excellence that transforms their organizations, allowing them to better deliver on their public and social missions. 

At Censeo, our award-winning culture means you’ll join a tight-knit community of 75 brilliant and passionate colleagues. We are advocates for a better functioning public sector, and we’re also good friends who know the names of each other’s dogs. Our philosophy is horizontal, not hierarchical, and our open-door policy encourages a culture of entrepreneurship at all levels. We share successes, make decisions together, and foster an environment for those with passion and initiative to lead. Our colleagues bring their own unique personalities to work every day and use them to help shape our growing firm in ways that reach far beyond client projects. 

The Location:
Censeo Consulting Group is based in Washington D.C., a fantastic city for working professionals. We work in a hybrid setting with flexibility to work from home and work in our office conveniently located in the heart of downtown, just a few blocks away from the White House. And with many of our clients also based in D.C., we have the luxury of leaving for a meeting and being back in the office in time for post-work happy hours, team dinners, and game nights.

The Fine Print:

• The salary range for this role is $70,000 - $150,000 depending on experience
• This is an exempt, full-time position
• This role is subject to a full-time in-person work schedule in Washington, D.C. with the possibility for hybrid if approved by the client.
• Essential Physical Functions
  • Sitting: Particularly for sustained periods of time
  • Light Carrying: Physically transporting items weighing less than 15 pounds from one location to another

Censeo offers a competitive compensation and benefits package, including paid vacation and sick leave, flexible and remote work opportunities, and tuition and training reimbursement. More information on our benefits and perks can be found at -us/.  

Censeo is an equal opportunity employer. We are committed to providing equal opportunity to all applicants and employees in full compliance with all applicable state and federal laws prohibiting discrimination on the basis of race, color, age, gender, religion, national origin, disability, protected veteran status, or any other class protected by applicable state or federal law. 

Join Our Award-Winning Culture!
Our passion wins awards. But don’t just take it from us… 

• 2024 Vault #41 Consulting 50 North America
• 2024 Vault #7 Best Consulting Firm for Hours in the Office
• 2023 Vault #9 Best Consulting Firm for Work/Life Balance 
• 2023 Vault #23 Best Consulting Firm for Overall Diversity
• 2023 Management Consulted #3 Best Boutique Firms in Washington DC
• 2022 Vault #41 Best Overall Consulting Firm to Work For
• 2020 Vault #21 Best Boutique Consulting Firm 
• 2019 Ivy Exec #7 Best Boutique Consulting Firm 
• 2018 Consulting Magazine Best Small Firms to Work For  
• 2017 Vault #12 Best Boutique Consulting Firm 
• 2016 Forbes Best Management Consulting Firms in America 
• 2015 Washington Business Journal’s Philanthropy List 

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