AM Dock Supervisor

The AM Dock Supervisor organizes and guides a team of dock associates during a specified shift to ensure freight is properly loaded and unloaded to facilitate on-time, error-free deliveries. This position requires up to 5% travel. The ideal candidate will embody our company's Non-Negotiables: Walk in Humble Confidence — We are experts at what we do, but we never assume we know everything. Be Open, Honest and Respectful — We say what has to be said in a tactful, courteous way. Be Fearless — We never fail, we only learn. We are One Team — We achieve more together by collaboration and consensus. Delivery on Commitments — We do what we say we will do. We have a Passion to Serve — We are dedicated, hardworking individuals who provide exceptional service to our customers and to each other. We put Safety First — We prioritize the safety of our team members and customers above all else in our business. We Strive for Operational Excellence — We are dedicated to a culture of continuous improvements, driving quality and productivity. Responsibilities: Display a positive attitude and provide courteous, friendly service to all internal team members and external clients by responding promptly and efficiently to inquiries, requests, and complaints. Demonstrate knowledge and understanding of Lanter Delivery Systems Non‑Negotiables and apply the concepts daily. Coordinate a team of dock associates, ensuring procedures and policies are being followed. Provide feedback to team members to encourage expected/exceptional performance and/or to stop negative behaviors or results. Document interactions in a timely manner. Assist with hiring, training, and development of all freight handlers. Provide all team members with the tools and resources needed to be successful. #J-18808-Ljbffr